Job ID: 1790707
Reference Code: JK-Treasury-Operations Support I-III
Job Summary
Treasury Operations Support I-III opportunity available in Roseville, CA for a banking and consumer lending professional with experience in treasury management services, banking operations, commercial client support, ACH, remote deposit capture, positive pay, wires, lockbox, and cash management tools.
This direct hire role offers the opportunity to join a professional banking operations environment where accuracy, client service, compliance, teamwork, and operational excellence are highly valued. Depending on experience, candidates may be considered for Treasury Management Operations Support I, II, or III. This creates a strong career path for professionals looking to grow within treasury management operations while supporting commercial banking clients and internal business development teams.
The ideal candidate will enjoy a fast-paced, service-focused environment with supportive leadership, cross-functional collaboration, client interaction, and opportunities to build advanced knowledge of treasury management products. Senior-level candidates may also mentor team members, assist with complex onboarding, support training initiatives, and contribute to process improvements.
Key Responsibilities
- Support treasury management operations, including onboarding, processing, reconciliations, reporting, client documentation, and service maintenance.
- Assist commercial clients and internal partners with treasury management products such as ACH, remote deposit capture, positive pay, lockbox, wires, armored carrier services, and cash management tools.
- Provide exceptional client service through timely communication, technical support, training, issue resolution, and ongoing relationship support.
- Partner with business development officers, branch teams, and internal departments to support proposals, proformas, onboarding, client visits, and service implementation.
- Maintain compliant client files, complete risk reviews, support audits, follow banking policies and procedures, and ensure adherence to applicable state and federal banking regulations.
- For higher-level roles, mentor junior team members, review tracking logs and reconciliations, assist with procedure writing, manage reporting, and identify operational process improvements.
Compensation and Benefits
- Job Type: Direct Hire.
- Compensation: $25.00 to $35.00 per hour.
- Location: Roseville, CA.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Support treasury management operations, commercial client onboarding, back-office processing, reconciliations, and reporting.
- Provide technical and operational support for ACH, remote deposit capture, positive pay, wires, lockbox, armored carrier services, and related treasury products.
- Partner with business development officers and internal banking teams to support client proposals, proformas, training, and service implementation.
- Maintain compliant documentation, support risk reviews, complete checklist items, and help ensure adherence to banking regulations and internal procedures.
- Treasury Management Operations Support III: 3-5 years of experience in Treasury Management Services or banking operations with focus on treasury management service products.
- Treasury Management Operations Support III: Minimum of 1 year of experience providing training or mentoring within treasury management operations.
- Treasury Management Operations Support II: 2-3 years of experience in Treasury Management Services or banking operations with focus on treasury management service products.
- Treasury Management Operations Support I: 1-2 years of banking experience.
- Working knowledge of treasury management services, including ACH, remote deposit capture, positive pay, lockbox, wires, and cash management tools.
- Ability to provide technical support to commercial clients and internal users.
- Strong written and verbal communication skills with the ability to explain processes clearly and professionally.
- Excellent customer service, client relationship management, organizational, and time management skills.
- Ability to prioritize work, manage multiple tasks, and perform accurately in a fast-paced banking operations environment.
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
- Professional, positive, and collaborative approach with strong attention to detail and commitment to compliance.
Preferred Qualifications
- ACH Accredited Professional certification preferred or ability to obtain within the first year of employment for applicable Treasury Management Operations Support II and III levels.
- Experience with Weiland, Fiserv, and Q2 preferred.
- Experience with Fiserv DNA, Q2 Console, ETMS, Centrix PIQs, Weiland, or CRM BI reporting is a plus.
- Prior experience supporting commercial treasury management onboarding, proformas, risk reviews, client training, and complex multi-entity commercial clients is preferred for senior-level candidates.
- Leadership, mentoring, procedure writing, audit preparation, and process improvement experience preferred for Treasury Management Operations Support III candidates.