Job Summary
A growing banking organization in Dublin, CA is seeking an experienced Teller with strong New Accounts and Customer Service Representative experience to join its branch team. This direct hire opportunity is ideal for a banking professional who enjoys building client relationships, opening consumer and business accounts, cross-selling financial products, and delivering a high level of service in a professional branch environment.
This role offers the chance to be part of a supportive, team-oriented banking culture where individual contributions are valued and professional growth is encouraged. The branch environment is focused on excellent client service, collaboration, and helping customers select banking solutions that meet their needs. Candidates who are motivated, detail-oriented, and passionate about customer experience will find this to be a strong long-term opportunity.
Key Responsibilities
- Open and maintain consumer and business banking accounts, including checking, savings, CDs, and IRAs.
- Process new account transactions, account maintenance, account closures, and required documentation accurately.
- Interview and profile customers to recommend appropriate banking products and services.
- Cross-sell bank products and refer clients to internal staff or partners to support branch growth goals.
- Process teller transactions as needed while maintaining an excellent balancing record.
- Provide courteous, professional service to clients in person and by phone while adhering to banking regulations and procedures.
Compensation and Benefits
- Direct hire opportunity.
- Pay range: $21 to $28 per hour.
- Opportunity for professional growth within a growing banking environment.
- Team-oriented culture that values individual contributions.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Open and support new consumer and complex business accounts.
- Process teller transactions, account maintenance, and required documentation.
- Recommend and cross-sell banking products and services based on customer needs.
- Maintain strong client relationships and support branch profitability goals.
- 3 to 5 years of banking, teller, new accounts, or branch customer service experience.
- Knowledge of consumer and business banking products, including checking, savings, CDs, and IRAs.
- Understanding of account titling, required documentation, and branch operating procedures.
- Familiarity with banking regulations, including Bank Secrecy Act requirements.
- Strong customer service, communication, and relationship-building skills.
- Ability to actively listen, identify customer needs, and provide appropriate financial solutions.
- Detail-oriented approach with strong accuracy, follow-through, and balancing skills.
- Professional, positive, and team-focused attitude.
Preferred Qualifications
- Experience as a Senior New Accounts Representative, CSR II, CSR III, or similar branch banking role.
- Proven ability to generate referrals, retain at-risk customers, and support branch sales goals.
- Experience working with complex business account openings.
- Strong knowledge of core banking systems and document upload processes.