Job ID: 1801282
Reference Code: JO-Sales-Support Specialist
Job Summary
A growing organization in the residential and commercial construction industry is seeking a Sales Support Specialist for a direct hire opportunity in Cypress, CA. This role is ideal for a detail-oriented professional who enjoys supporting clients, coordinating sales activity, processing orders, and helping a sales team operate efficiently.
The Sales Support Specialist will play an important role in delivering a positive client experience from initial inquiry through order fulfillment. This position offers the opportunity to work in a collaborative environment with supportive leadership, strong teamwork, and clear day-to-day impact on customer satisfaction and sales operations.
Key Responsibilities
- Assist clients throughout the sales process by answering questions, resolving concerns, and providing timely order updates.
- Process, track, and coordinate sales orders, including rush requests, order changes, and shipping updates.
- Compile daily lead lists, maintain sales databases, and help organize prospect information for the sales team.
- Support sales and administrative teams with scheduling, filing, client meetings, reporting, and general department coordination.
- Perform accurate data entry related to sales metrics, order information, client records, and other key business data.
- Report unusual order activity, client concerns, or process issues to supervisors as needed.
Compensation and Benefits
- Salary range: $52,000 to $60,000 per year.
- Job type: Direct hire.
- Location: Cypress, CA.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Support clients through each step of the sales process.
- Process and track sales orders accurately and efficiently.
- Maintain organized sales records, lead lists, and client databases.
- Coordinate administrative support for sales meetings, reporting, and order updates.
- 3 to 5 years of relevant experience in sales support, customer support, client care, order processing, or administrative sales coordination.
- Strong data entry accuracy and ability to maintain organized records and filing systems.
- Experience supporting sales teams, processing orders, tracking shipments, and updating customer information.
- Comfortable handling client questions, resolving concerns, and communicating order status clearly.
- Strong attention to detail, follow-through, organization, and time management skills.
- Ability to work collaboratively with sales, management, operations, and administrative professionals.
Preferred Qualifications
- Experience in the construction, building materials, residential construction, commercial construction, or related industry.
- Familiarity with sales databases, CRM systems, order management tools, or similar business software.
- Experience coordinating rush orders, shipping updates, or time-sensitive customer requests.