Job Summary

A long-term temporary opportunity is available for a Resident Services Coordinator in Dallas, TX, supporting residents within a community-focused nonprofit environment. This role is ideal for a compassionate, organized professional who enjoys helping people access resources, participate in meaningful programs, and feel connected to their community.

The Resident Services Coordinator will serve as a trusted point of contact for residents, helping coordinate activities, meetings, outreach, and support services. This position offers consistent daytime hours, a mission-driven work setting, and the opportunity to make a positive impact through resident engagement, resource coordination, and community-building efforts.

Key Responsibilities

- Coordinate resident programs and activities, including recreational, educational, health and wellness, financial, and community engagement initiatives.
- Build positive relationships with residents and serve as a helpful resource for services, programs, and support options.
- Create and distribute monthly activity calendars and newsletters to promote resident participation and awareness.
- Assist with resident meetings, Crime Watch meetings, and other community-focused events.
- Connect residents with appropriate community programs, social services, and support resources.
- Identify and report unsafe conditions, suspected abuse, neglect, or emergency concerns to appropriate staff, agencies, or law enforcement.

Compensation and Benefits

- Pay: $22 per hour.
- Schedule: Monday through Thursday, 8:00 AM to 5:30 PM, and Friday, 8:00 AM to 12:00 PM.
- Assignment type: Long-term temporary contract.
- Location: Dallas, TX 75204.
- Opportunity to support residents and contribute to meaningful community engagement programs.

Required Qualifications and Skills

- Coordinate resident programs, activities, meetings, calendars, and newsletters.
- Connect residents with community services, social service agencies, and support resources.
- Maintain accurate records while handling sensitive and confidential information appropriately.
- Respond professionally to resident needs, emergencies, and sensitive situations.

- 1 to 2 years of experience in resident services, community programs, social services, customer service, client care, or a similar environment.
- Knowledge of community programs, social services, and available resident support resources.
- Ability to assess resident needs and identify appropriate resources, referrals, or alternatives.
- Understanding of record keeping, documentation, and records management practices.
- Strong verbal and written communication skills.
- Ability to demonstrate patience, tact, professionalism, resourcefulness, and sound judgment.
- Ability to remain calm and responsive during emergency or sensitive situations.
- Strong relationship-building skills with residents, internal teams, and community service providers.
- Proficiency with personal computers and common business software.
- Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred Qualifications

- Experience in crisis intervention or responding to sensitive resident situations.
- Prior experience supporting residents in affordable housing, nonprofit, community outreach, social services, or property-based resident support environments.
- Familiarity with local Dallas community resources, social service providers, or resident assistance programs.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.