Job Summary
We are seeking an experienced Program Manager for a direct hire opportunity in Orlando, FL. This role will lead an Outreach and Prevention Program focused on supporting individuals and families experiencing homelessness or housing instability.
The Program Manager will oversee program operations, staff supervision, grant compliance, reporting, community partnerships, and service quality. This is an excellent opportunity for a mission-driven leader who wants to make a direct community impact while working in a collaborative, service-focused environment with supportive leadership, meaningful work, and a schedule that supports work-life balance.
Key Responsibilities
- Lead day-to-day program operations and ensure high-quality service delivery for outreach, prevention, housing navigation, case management, and stabilization services.
- Supervise, coach, and support program staff through clear expectations, ongoing feedback, training, and performance management.
- Ensure compliance with grant requirements, reporting standards, HMIS documentation, and program policies.
- Monitor program outcomes, KPIs, service trends, and quality improvement initiatives to strengthen program effectiveness.
- Build and maintain partnerships with landlords, community organizations, healthcare providers, government agencies, and other service partners.
- Represent the organization at community meetings, partner discussions, and collaborative initiatives.
Compensation and Benefits
- Pay: $56,000 per year, exempt.
- Schedule: Monday through Thursday, 8:00 AM to 4:30 PM, and Friday, 8:00 AM to 2:00 PM.
- Benefits: PTO, medical insurance stipend, and more.
- Job Type: Direct hire.
- Location: Orlando, FL.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Lead program operations for outreach, prevention, housing support, and stabilization services.
- Manage program staff, service delivery, community partnerships, and quality improvement efforts.
- Oversee grant compliance, reporting, HMIS documentation, KPIs, and program outcomes.
- Support housing navigation, case management coordination, and services for vulnerable populations.
- Bachelor’s degree in Social Work, Human Services, Public Administration, Nonprofit Management, or a related field.
- 3 to 5 years of leadership experience in housing, homelessness services, nonprofit programs, or human services.
- Experience supervising staff and managing government-funded programs.
- Knowledge of trauma-informed care, HMIS, housing resources, and community support systems.
- Strong leadership, communication, organization, documentation, and problem-solving skills.
- Ability to work effectively in both office and community-based settings.
- Valid Florida Driver’s License required.
Preferred Qualifications
- Master’s degree in Social Work, Human Services, Public Administration, Nonprofit Management, or a related field.
- Experience leading outreach, prevention, or housing stability programs.
- Strong background in grant reporting, compliance tracking, and data-driven program improvement.
- Established knowledge of local housing resources, landlord engagement, and community partner coordination.