We are seeking experienced Patient Access Specialists to join a busy healthcare team. This role is ideal for a customer-focused professional with experience in patient registration, insurance verification, medical front office operations, and patient services.
As a key member of the front office team, you will provide exceptional patient support while ensuring accurate registration, insurance verification, and collection of patient financial responsibilities.

Responsibilities:
* Greet patients and provide excellent customer service in a professional medical office environment.
* Answer and route incoming phone calls.
Verify insurance eligibility and benefits for healthcare services.
* Complete patient registration and admission processes accurately.

* Calculate and collect patient financial responsibilities, including copayments, coinsurance, and deductibles.

* Maintain accurate patient records and financial transaction documentation.

* Ensure compliance with healthcare policies and patient confidentiality standards.

* Collaborate with clinical and administrative teams to support efficient patient flow.

Qualifications:
* Minimum 2 years of patient services experience in a healthcare setting.

* Experience working in a medical office, outpatient clinic, or physician practice.

* Proficiency with CS Link or Epic EMR/EHR software.

* Strong knowledge of patient registration, insurance verification, and medical front office procedures.
* Excellent communication, customer service, and organizational skills.

* Ability to manage multiple priorities in a fast-paced healthcare environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.