Job Summary
We are seeking an Office Support Specialist for a temp-to-hire opportunity in Middleton, WI. This role is ideal for a dependable, customer-focused professional with experience in office services, mailroom operations, administrative support, or customer service.
As the primary onsite support contact, you will help keep daily office operations running smoothly by managing mail, packages, print requests, office equipment, supplies, and service requests. This is a great opportunity for someone who enjoys variety, takes pride in providing excellent service, and can work independently in a professional office environment.
The Office Support Specialist will be part of a collaborative workplace where reliability, communication, teamwork, and strong customer service are valued. This role offers a consistent weekday schedule, hands-on training opportunities, and the potential to grow into a long-term position.
Key Responsibilities
- Manage daily office services operations, including mail, print, copy, scanning, package handling, and general office support.
- Drive approximately 1.2 miles to the post office each day for mail pickup and delivery.
- Sort, process, distribute, and track incoming and outgoing mail, packages, and shipping materials.
- Operate printers, copiers, multifunction devices, and scanning equipment while providing basic troubleshooting support.
- Serve as the primary onsite contact for customer requests, work orders, service updates, and facility support needs.
- Assist with inventory tracking, office supply ordering, conference room coordination, and basic A/V support.
Compensation and Benefits
- Pay rate: $19.00 to $20.00 per hour, with current assignment details listing $20.00 per hour.
- Schedule: Monday through Friday, 7:30 AM to 4:00 PM.
- Hours: 40 hours per week.
- Job type: Temp-to-hire, temp-to-engage, 3+ month contract.
- Location: Middleton, WI 53562.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage onsite office services, including mailroom, print, copy, shipping, receiving, and package distribution.
- Support daily customer service requests, work orders, equipment needs, and administrative follow-up.
- Maintain accurate records, track supplies, and coordinate routine office support activities.
- Complete daily post office pickup and delivery responsibilities using a valid driver’s license.
- High school diploma or GED required.
- Minimum of 1 year of experience in office services, mailroom operations, administrative support, customer service, or a related field.
- Previous customer-facing experience required.
- Valid driver’s license required due to daily mail pickup responsibilities.
- Basic technical aptitude with the ability to operate and troubleshoot printers, copiers, scanners, and multifunction office equipment.
- Strong written and verbal communication skills.
- Proficiency with basic data entry, documentation, and Microsoft Office fundamentals.
- Strong organization, attention to detail, time management, and problem-solving skills.
- Ability to work independently, manage priorities, and maintain professional service standards.
- Ability to stand, walk, lift, and move packages, paper boxes, and office materials as needed.
Preferred Qualifications
- Experience with office services or mailroom operations.
- Experience with shipping and receiving processes.
- Experience supporting print and copy services.
- Familiarity with inventory management and office supply tracking.
- Basic A/V or conference room support experience.
- Prior experience in a single-person onsite support environment.