Job Summary
A full-time Medical Receptionist opportunity is available in Shreveport, LA for a dependable, patient-focused front office professional with healthcare administrative experience. This temp-to-hire role is ideal for someone who enjoys being the first point of contact for patients, supporting clinical teams, and helping a busy medical office operate smoothly.
This position offers a Monday-Friday schedule with no weekends, a supportive team environment, and the opportunity to grow within a professional healthcare setting. The workplace values strong communication, teamwork, reliability, and compassionate service. Candidates who are organized, detail-oriented, and comfortable working in a fast-paced medical office will be well positioned for success.
Key Responsibilities
- Greet patients and visitors, provide professional customer service, and assist with check-in and check-out processes.
- Answer and direct incoming phone calls in a courteous, timely, and accurate manner.
- Schedule appointments, maintain provider calendars, and support daily patient flow.
- Verify patient demographics, insurance information, and required documentation.
- Create, update, scan, file, and maintain accurate patient records and office documents.
- Communicate effectively with patients, physicians, clinical staff, and outside providers.
Compensation and Benefits
- Pay: $14.00 to $16.00 per hour, depending on experience.
- Schedule: Monday-Friday, full-time.
- Job Type: Temp-to-hire.
- Location: Shreveport, LA.
- No weekends.
- Supportive and professional team environment.
- Training and career advancement opportunities.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage front desk reception, patient check-in, check-out, and daily administrative support.
- Handle patient scheduling, phone support, documentation, and office communication.
- Enter, update, and retrieve patient information in EMR/EHR or medical practice systems.
- Previous experience as a Medical Receptionist, Medical Front Desk Coordinator, Healthcare Administrative Assistant, or similar role.
- 1-2 years of related medical office or healthcare administrative experience preferred.
- Strong customer service, phone etiquette, and professional communication skills.
- Excellent organizational skills with the ability to multitask in a fast-paced healthcare environment.
- Proficiency with Microsoft Office applications.
- Ability to handle confidential patient information accurately and professionally.
- Stable work history, dependable attendance, and a professional attitude.
Preferred Qualifications
- Experience using NextGen, Meditech, Epic, or other EMR/EHR systems.
- Knowledge of patient scheduling, insurance verification, referrals, and medical terminology.
- Experience working in a physician’s office, clinic, specialty practice, or healthcare setting.