Job ID: 1790830
Reference Code: CS-111-Medical-Front Office
Job Summary
We are seeking a dependable and organized Medical Front Office Associate for a temporary, on-site assignment in Ventura, CA. This role supports a well-established therapy-focused healthcare environment and is ideal for a front office professional who enjoys helping patients and families while keeping daily administrative operations running smoothly.
The Medical Front Office Associate will provide leave coverage from early June 2026 through December 2026 and will play an important role in patient intake, scheduling, insurance verification, and front office communication. This is a great opportunity to join a collaborative healthcare team known for patient-centered service, supportive leadership, and a positive work environment where accuracy, compassion, and professionalism are valued.
Key Responsibilities
- Welcome and assist patients and families in a professional, friendly, and compassionate manner.
- Coordinate patient intakes, scheduling, and therapist assignments to support efficient patient flow.
- Verify insurance coverage, benefits, deductibles, co-pays, and out-of-pocket responsibilities.
- Explain patient financial information clearly and accurately to families.
- Assist with billing-related administrative processes and maintain organized patient records.
- Support day-to-day front office operations, communication, and general administrative workflow.
Compensation and Benefits
- Job type: Contract/Temporary.
- Work location: On-site in Ventura, CA.
- Assignment duration: June 2026 through December 2026.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Coordinate medical front office scheduling, patient intake, and patient flow.
- Verify insurance benefits and communicate deductibles, co-pays, and patient financial responsibilities.
- Support billing-related administrative tasks and accurate patient record maintenance.
- Provide professional front office service to patients, families, therapists, and internal teams.
- 3 to 5 years of relevant administrative, clerical, or medical front office experience preferred based on role level.
- Prior experience in a medical front office or insurance-related environment required.
- Strong understanding of insurance verification, benefits, deductibles, co-pays, and patient responsibility.
- Experience with scheduling, intake coordination, and patient communication in a healthcare setting.
- Excellent verbal communication, organization, and attention to detail.
- Ability to multitask, prioritize, and remain professional in a busy medical office environment.
- Reliable, punctual, and able to commit through the full temporary assignment.
Preferred Qualifications
- Experience in a therapy, rehabilitation, pediatric, or family-centered healthcare environment.
- Familiarity with medical billing workflows, patient account documentation, or electronic patient record systems.
- Strong customer service skills with the ability to support patients and families with empathy and professionalism.