Job ID: 1795008
Reference Code: CB-Medical-Billing & Insurance Spec
Job Summary
We are seeking an experienced Medical Billing & Insurance Specialist for a full-time, direct hire opportunity in Shreveport, LA. This role is ideal for a detail-oriented healthcare administrative professional who understands medical billing, insurance verification, claims processing, prior authorizations, and patient account support.
This position offers the chance to join a growing healthcare-focused team where accuracy, professionalism, and patient service are valued. You will work in a collaborative environment with supportive leadership, positive teamwork, and a stable Monday through Friday day shift schedule. The ideal candidate will enjoy working behind the scenes to keep billing processes moving smoothly while also providing helpful service to patients and internal departments.
Key Responsibilities
- Verify patient insurance eligibility, benefits, referrals, and prior authorization requirements.
- Submit, track, and follow up on insurance claims to support timely reimbursement.
- Review Explanation of Benefits, resolve billing discrepancies, and address denied, delayed, or unpaid claims.
- Communicate with insurance carriers, patients, and internal teams regarding claim status, coverage questions, and payment arrangements.
- Process patient intake information, update accounts, and maintain accurate documentation in company systems.
- Maintain HIPAA compliance and perform general administrative and customer service duties as assigned.
Compensation and Benefits
- Pay range: $33,280 to $37,440 per year.
- Job type: Direct hire.
- Schedule: Full-time, Monday through Friday, day shift.
- Location: Shreveport, LA.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage insurance verification, prior authorizations, and referral coordination.
- Submit and follow up on medical insurance claims for reimbursement.
- Review EOBs, resolve claim issues, and maintain accurate patient account records.
- Support patients and internal teams with billing questions and administrative needs.
- Minimum 2 years of experience in medical billing, medical office administration, healthcare customer service, or insurance claims processing.
- Knowledge of insurance verification, prior authorizations, claims follow-up, and reimbursement processes.
- Understanding of medical terminology, healthcare documentation, and patient account workflows.
- Strong computer skills, including Microsoft Office and electronic medical records systems.
- Excellent communication, customer service, organization, and problem-solving skills.
- Strong attention to detail with the ability to manage multiple priorities and meet deadlines.
- Ability to maintain patient confidentiality and comply with HIPAA requirements.
- Must be able to complete background and drug screening requirements.
Preferred Qualifications
- Experience with commercial insurance, Medicare, and Medicaid.
- Previous experience as a Medical Billing Specialist, Insurance Verification Specialist, Patient Account Representative, Medical Office Coordinator, Healthcare Administrative Assistant, Medical Claims Specialist, Revenue Cycle Support Specialist, or Healthcare Customer Service Representative.
- Experience working in a fast-paced healthcare office or revenue cycle environment.