Job ID: 1795874
Reference Code: KI-Licensed-Health Insurance Agents
Job Summary
We are hiring Remote Licensed Health Insurance Agents for a temporary telesales opportunity supporting Open Enrollment. This role is ideal for licensed insurance professionals in Florida or Georgia who enjoy helping customers compare health plan options, make confident coverage decisions, and complete enrollment in a compliant, customer-focused environment.
This 100% remote opportunity offers competitive hourly pay, performance bonus potential, structured training, and the chance to gain valuable experience during a high-demand enrollment season. Agents will work as part of a supportive virtual team with clear processes, coaching, and performance guidance designed to help motivated sales professionals succeed.
Key Responsibilities
- Handle primarily inbound health insurance sales calls, with some outbound follow-up calls as needed.
- Educate customers on available health insurance plans, benefits, eligibility, and enrollment options.
- Recommend appropriate coverage solutions based on customer needs while following compliant sales procedures.
- Cross-sell eligible products when appropriate and aligned with customer needs.
- Complete enrollment applications, accurately document interactions, and maintain required records.
- Meet or exceed sales goals, quality standards, attendance expectations, and performance metrics.
Compensation and Benefits
- Pay rate for English licensed agents: $21.00 per hour.
- Pay rate for bilingual Spanish or Creole licensed agents: $23.50 per hour.
- Performance-based bonuses available.
- 100% remote position for candidates residing in Florida or Georgia.
- Temporary assignment through December 2026 - could extend into January 2027.
- Training schedule: Monday through Friday, 9:00 AM to 5:30 PM EST.
- Attendance during training is mandatory, and no time off will be approved during training.
- Work schedule may fall within operating hours of 8:00 AM to 9:00 PM EST.
- Evening, weekend, and holiday shifts are required.
- Schedules are assigned based on business needs, and weekly schedule changes should be expected.
- Candidates cannot select their shift.
- During peak Open Enrollment, occasional hours beyond 9:00 PM may be required.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Support customers through the health insurance plan selection and enrollment process.
- Manage inbound telesales conversations and outbound follow-up calls in a fast-paced call center environment.
- Follow compliant scripts, sales processes, enrollment procedures, and documentation standards.
- Achieve sales, service, quality, and productivity goals in a remote setting.
- Active Florida 2-40 or 2-15 Health Insurance License, or equivalent Georgia health insurance license.
- High School Diploma or GED required.
- 1 to 2 years of relevant experience preferred for this licensed health insurance agent role.
- Strong communication, listening, and customer service skills.
- Comfortable working in a sales-driven call center or telesales environment.
- Strong computer navigation, typing, and data entry skills.
- Ability to work independently, stay organized, and remain productive in a remote work environment.
- Must successfully complete background screening, fingerprinting, and required training.
- Must understand that the health insurance license will be held during the assignment, which means agents will not be able to sell insurance outside of this assignment during that time.
Preferred Qualifications
- 1 or more years of commissioned or bonus-based sales experience.
- 1 or more years of call center experience.
- 1 or more years of health insurance experience.
- Bilingual Spanish or Creole communication skills.
- Strong time management, multitasking, and follow-up skills.
- Self-motivated professional with a passion for helping customers find appropriate health coverage.