Job Summary Required Qualifications and Skills
A professional downtown law firm in San Diego, CA is seeking a Legal Case Manager. This role is ideal for a self-motivated legal support professional who enjoys client communication, case coordination, and working in a fast-paced, team-oriented law office environment.
The firm offers a positive culture built around strong communication, teamwork, professional development, and work-life balance. Attorneys are supportive mentors who invest in their teams, encourage career growth, and value both professional excellence and personal development. The Legal Case Manager will serve as a trusted point of contact for clients, requiring strong empathy, sensitivity, organization, and follow-through.
Key Responsibilities
- Serve as the day-to-day point of contact for clients, providing proactive communication and responsive support.
- Prepare client correspondence according to established communication plans and case procedures.
- Gather, document, and update vital case information with accuracy and attention to detail.
- Handle client inquiries, troubleshoot concerns, and help resolve issues in a professional and empathetic manner.
- Maintain organized client records through accurate data entry and consistent case documentation.
- Support attorneys and internal teams by managing multiple cases, priorities, and deadlines efficiently.
Compensation and Benefits
- Compensation: $54,100 per year.
- Manage regular client communication and serve as the primary day-to-day client contact.
- Collect, document, and maintain accurate case details and client records.
- Support multiple legal cases simultaneously while meeting deadlines and maintaining quality.
- Resolve client questions, issues, and concerns with professionalism, empathy, and discretion.
- Must have law office experience.
- Must have legal experience.
- 3-5 years of relevant experience preferred based on role level.
- Proficient in Microsoft Excel and highly proficient in Microsoft Office.
- Experience with client interaction and telephonic client support.
- Strong technical skills with the ability and willingness to use technology to work efficiently.
- Ability to prioritize duties, manage multiple projects, and work with minimal supervision.
- Excellent listening, verbal communication, and written communication skills.
- Strong spelling, grammar, proofreading, and attention to detail.
- Proactive, highly organized, dependable, and able to work well across the organization.
- Team-oriented mindset with a strong work ethic and professional client service approach.
- High level of sensitivity, empathy, and professionalism when handling client matters.
Preferred Qualifications
- Experience in a fast-paced legal services environment.
- Prior experience supporting attorneys, legal teams, or client-facing case management processes.
- Familiarity with legal case documentation, client intake, or case management systems.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.