Job ID: 1802992
Reference Code: AG-Insurance-Claims Associate
Job Summary
We are seeking an Insurance Claims Associate for a temp-to-hire opportunity in Broomfield, CO. This in-office role is ideal for a detail-oriented customer service or administrative professional with strong communication skills, solid Excel proficiency, and an interest in claims, insurance operations, account support, or business services.
In this role, you will provide essential claims support, customer service, data entry, reporting assistance, and administrative coordination for a busy claims operations team. You will be part of a professional, supportive environment where accuracy, responsiveness, teamwork, and service quality are highly valued.
This opportunity offers the chance to build experience in claims processing, client care, and business operations while working with supportive leaders and collaborative colleagues. The team values professional growth, clear communication, and a positive culture where employees can contribute to meaningful work and develop long-term career potential.
Key Responsibilities
- Answer incoming and outgoing calls while providing professional customer service to customers, vendors, business partners, and internal team members.
- Enter, process, file, and update claims in claims systems, including routine letters of acknowledgment, status updates, and denial correspondence.
- Reconcile claims files, claim payments, billing statements, and payment discrepancies while gathering supporting documentation as needed.
- Prepare standard summary reports and assist with management reporting through information verification, proofreading, document assembly, and research.
- Maintain claim forms, procedural manuals, files, calendars, correspondence, and department documentation.
- Provide administrative and clerical support, including scheduling meetings, prioritizing requests, preparing reports, and assisting with department procedures.
Compensation and Benefits
- Pay: $22 per hour.
- Job Type: Temp-to-hire.
- Schedule: 10-hour days, working Hawaii business hours.
- Work Arrangement: In-office role in the Interlocken area of Broomfield, CO.
- Start Date: Potential start as soon as next week.
- Must be flexible to work occasional evenings, weekends, and holidays.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Process and maintain claims within internal claims systems.
- Provide customer service support through incoming and outgoing calls.
- Reconcile claims files, claim payments, billing statements, and related documentation.
- Support reporting, correspondence, scheduling, filing, and administrative workflows.
- 3 to 5 years of relevant customer service, administrative support, claims support, account support, or related professional experience.
- Proficiency in Microsoft Excel.
- Basic knowledge of Microsoft Word, PowerPoint, and Outlook.
- Strong verbal and written communication skills.
- High attention to detail with the ability to research, verify, organize, and follow up on information accurately.
- Ability to manage multiple priorities, maintain confidentiality, and meet deadlines in a professional office environment.
- Flexible availability for occasional evenings, weekends, and holidays as needed.
Preferred Qualifications
- Experience answering incoming and outgoing calls in a professional customer service or administrative environment.
- Claims processing experience or related insurance industry experience.
- Administrative support experience in a professional services, business services, or claims operations setting.
- Accounts payable, accounts receivable, accounting, finance, billing, or payment reconciliation experience.