Job Summary

We are seeking a motivated Garage Door Technician for a direct hire opportunity in Santa Clara, CA. This is a hands-on, customer-facing field service role ideal for someone who is mechanically inclined, enjoys troubleshooting, and is comfortable helping homeowners make informed repair and replacement decisions.

This opportunity offers paid training, strong earning potential, and the ability to work independently in the field. Technicians are supported with structured training, ride-alongs with experienced team members, and the tools needed to succeed after training, including a company vehicle, gas card, cell phone, and tablet. The work environment is built around professionalism, customer service, teamwork, and performance-based growth, making it a strong fit for candidates who want a long-term career path in residential service, repair, and sales.

Key Responsibilities

- Travel directly to scheduled residential service appointments to diagnose garage door, spring, cable, opener, and related system issues.
- Explain repair or replacement needs clearly to homeowners and present good, better, best solution options.
- Provide accurate estimates, recommend appropriate products or services, and close sales in a professional manner.
- Complete garage door repairs, service work, maintenance, and installation-related tasks after training.
- Identify additional customer needs, upsell appropriate solutions, collect payment, and ensure customer satisfaction.
- Maintain a professional appearance and communication style as the primary company representative in customers’ homes.

Compensation and Benefits

- Direct hire opportunity.
- Location: Santa Clara, CA, serving the San Jose, Santa Clara, and Fremont market.
- Training schedule: Monday through Friday.
- Commission: 15% to 20% variable commission on net sales.
- Average earning potential: $65,000 to $120,000 per year, based on individual performance.
- Weekly payroll with payday every Friday.
- After successful training and the applicable probationary period, technicians receive a company vehicle that can be kept at home, gas card, cell phone, and company tablet.
- Field-based role with the ability to travel directly from home to scheduled appointments in most cases.

Required Qualifications and Skills

- Diagnose residential garage door and opener issues during scheduled customer appointments.
- Present repair and replacement options, provide estimates, and close sales.
- Complete hands-on repair, maintenance, and service work after training.
- Deliver a professional customer experience from arrival through payment collection.

- 3 to 5 years of relevant experience in field service, installation, maintenance, repair, mechanical work, customer service, or sales.
- Mechanical aptitude and comfort working with tools, equipment, and hands-on troubleshooting.
- Strong communication skills with the ability to explain technical problems in a simple, customer-friendly way.
- Comfortable working in a commission-driven role with expectations for upselling, recommending solutions, and closing sales.
- Professional, reliable, self-motivated, and able to work independently in a field-based environment.
- Customer service mindset with the ability to build trust with homeowners.
- Willingness to complete paid training and learn garage door repair, replacement, installation, and maintenance procedures.
- Prior garage door experience is not required.

Preferred Qualifications

- Prior experience in residential home services, garage door repair, appliance repair, HVAC, plumbing, electrical, maintenance, automotive repair, or similar hands-on service work.
- Experience in consultative sales, in-home sales, service sales, or commission-based roles.
- Ability to identify customer needs and confidently recommend good, better, best product or service options.
- Strong closing skills and motivation to maximize performance-based earnings.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.