Job Summary

We are hiring a Front Office Associate for a temp-to-hire opportunity with a well-established, family-oriented construction company in the Woodinville, WA area. This onsite Receptionist / Front Office Coordinator role is ideal for someone who enjoys being the first point of contact, providing excellent customer service, and keeping a busy front office organized and running smoothly.

This is a great fit for a friendly, dependable, and detail-oriented administrative professional who likes working with people and wants to become a long-term part of a close-knit team. The office environment is professional, casual, energetic, and team-focused, with supportive leadership, structured training, and coworkers available to help you learn the systems and processes.

The right candidate will bring a welcoming personality, strong phone skills, excellent follow-up habits, and the ability to keep customer leads and front office information accurate and organized. If you are looking for stability, teamwork, and a role where your responsiveness and communication make a real impact, this could be a strong opportunity.

Key Responsibilities

- Answer incoming phone calls with a friendly, professional, and welcoming approach.
- Track, enter, and update customer leads in Smartsheet with accuracy and urgency.
- Follow up quickly on new inquiries to ensure prospective customers receive timely communication.
- Gather customer information, route calls appropriately, and communicate details to office staff and field teams.
- Maintain organized front office records, documentation, and customer information.
- Assist with general administrative support, front office organization, and use of internal systems.

Compensation and Benefits

- Pay: $23.00 to $25.00 per hour.
- Employment Type: Temp-to-Hire.
- Schedule: Monday through Friday, 7:00 AM to 4:00 PM.
- Lunch: 1 hour.
- Work Environment: 100% onsite.
- Location: Woodinville, WA.
- Parking: Onsite parking available.
- Dress Code: Casual business attire that is clean and professional.
- Training: Structured training and documentation provided.

Required Qualifications and Skills

- Manage incoming phone calls and serve as the first point of contact for customers and prospective customers.
- Track and document customer leads using Smartsheet.
- Perform accurate data entry and maintain organized customer records.
- Provide timely follow-up and communication between customers, office staff, and field teams.

- 1 to 2 years of receptionist, front desk, administrative, or customer service experience.
- Strong phone skills and professional verbal communication.
- Accurate data-entry skills with strong attention to detail.
- Comfortable using computers and learning new systems, including phone systems, websites, and internal processes.
- Ability to stay organized, follow up quickly, and keep information accurate and current.
- Friendly, personable, reliable, and consistent work style.
- Comfortable interacting with customers, contractors, field employees, and internal team members.
- Ability to work onsite in a busy, upbeat, casual office environment.

Preferred Qualifications

- 2 or more years of receptionist, front office, or administrative support experience.
- Experience tracking customer leads, inquiries, or service requests.
- Familiarity with Smartsheet or similar tracking tools.
- Previous experience in construction, home services, contracting, trades, property services, or a related industry.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.