Job Summary

We are seeking a Field Support Specialist for a temporary opportunity in Decorah, IA. This role is ideal for a detail-oriented administrative, mailroom, print production, or office services professional who enjoys variety, customer interaction, and hands-on support work.

As a Field Support Specialist, you will support onsite client service operations, including mail and package handling, print and document finishing, phone support, office equipment support, and daily administrative coordination. This position offers a steady weekday schedule, a professional team environment, and the opportunity to build experience across multiple office service functions.

You will work with supportive leadership and a service-focused team that values reliability, adaptability, communication, and strong customer care. This is a great fit for someone who enjoys staying active, solving problems, and contributing to smooth day-to-day office operations.

Key Responsibilities

- Process, sort, distribute, and prepare incoming and outgoing mail, packages, and related materials.
- Perform print production, document finishing, assembly, filing, and general office services tasks.
- Answer, route, and respond to phone calls in a professional and customer-focused manner.
- Replace toner, monitor office equipment, troubleshoot basic issues, and coordinate service calls as needed.
- Support multiple client locations and travel between sites as business needs require.
- Maintain accurate documentation, submit expenses, and provide responsive service to client contacts.

Compensation and Benefits

- Pay: $19 to $20 per hour.
- Schedule: Monday to Friday, 7:30 AM to 4:30 PM.
- Job type: Contract/temporary.
- Location: Decorah, IA.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.