Job ID: 1798982
Reference Code: MT-FHA-VA Claims Associate
Job Summary
Our client is seeking an experienced FHA VA Claims Associate for a remote contract opportunity supporting mortgage insurance claims within a foreclosure and default servicing environment. This role is ideal for a detail-oriented claims professional with hands-on experience in FHA, VA, USDA, or supplemental foreclosure claims filing, QA/QC testing, and pre-submission review.
This opportunity offers remote work with equipment provided, a structured 40-hour work week, and the chance to contribute to a specialized mortgage servicing team focused on accuracy, compliance, and timely claims resolution. The position is expected to last 2 to 4 months, with potential to become a full-time role. Candidates can expect a professional, collaborative work environment with training support and leadership focused on quality, process improvement, and successful team performance.
Key Responsibilities
- Perform pre-submission quality assurance reviews of FHA, VA, USDA, and supplemental foreclosure claims.
- Validate claim data, calculations, reconciliations, advances, recoverable balances, and required supporting documentation.
- Review FHA Claims Part B and CWCOT documentation to ensure accuracy and filing readiness.
- Identify, research, and resolve claim discrepancies, missing information, documentation gaps, and calculation issues.
- Maintain accurate records of QA findings, workflow status, production activity, and internal system notes.
- Collaborate with claims processors, servicing teams, and leadership to improve accuracy, workflow efficiency, and compliance.
Compensation and Benefits
- Pay rate: $25-$28 per hour.
- Job type: Direct Hire
- Work arrangement: Remote opportunity with equipment provided.
- Schedule: 40-hour work week.
- Standard work hours: Based on Eastern Time, generally 8:00 AM to 5:00 PM, with possible flexibility for other time zones.
- Training schedule: To be determined, may include on-the-job training or a more formal training class.
Equal Opportunity Employer / Disabled / Protected Veterans
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Required Qualifications and Skills
- Perform document processing and review for FHA Claims Part B and CWCOT.
- Complete QA/QC testing and pre-filing claim reviews for foreclosure-related mortgage claims.
- Reconcile advances and validate claim accuracy prior to submission.
- Research documentation, policy, and system issues that impact claim completeness and filing readiness.
- High School Diploma or equivalent required.
- 3+ years of experience in FHA, VA, USDA, or supplemental foreclosure claims QA/QC testing and/or filing.
- Strong knowledge of mortgage servicing practices, claims lifecycle requirements, and foreclosure processes.
- Understanding of agency, investor, and regulatory guidelines related to mortgage insurance claims.
- Experience reviewing claim components such as loan data, policy data, calculations, reconciliations, advances, and recoverable balances.
- Proficiency with Microsoft Office, including Excel and Word.
- Strong attention to detail with a high focus on accuracy, error prevention, and documentation quality.
- Ability to analyze discrepancies, resolve issues independently, and make sound decisions under deadlines.
- Strong time management, prioritization, written communication, and verbal communication skills.
- Ability to maintain strict confidentiality and protect sensitive borrower, loan, and claims information.
Preferred Qualifications
- Experience with LPS/MSP, Mortgage Servicing Platform, is preferred.
- Prior QA experience specifically within FHA claims, VA claims, USDA claims, or supplemental foreclosure claims is strongly preferred.
- Experience supporting post-submission research, agency inquiries, missing documentation requests, or claim correction workflows is a plus.
- Familiarity with internal audit processes, error trend analysis, and claims process improvement initiatives is helpful.