Job Summary
We are seeking a Concierge Specialist for a contract opportunity in Jacksonville, FL, paying $19.50 per hour. This customer-facing role is ideal for someone who enjoys creating a welcoming experience, supporting visitors in person, and keeping front desk operations organized in a busy healthcare services environment. This is a temporary position from October 1st to December 15th.
The Concierge Specialist serves as the first point of contact for visitors, helping ensure each person is greeted professionally, checked in accurately, and connected with the right team member. This is a great opportunity for a customer service professional who thrives in a fast-paced, community-focused setting with positive teamwork, supportive leadership, and meaningful daily interaction with visitors.
Key Responsibilities
- Greet visitors, identify their needs, and direct them to the appropriate team member or service area.
- Check in visitors using internal systems and accurately document visitor information, outcomes, and follow-up details.
- Schedule, confirm, and manage appointments using Microsoft Outlook and internal calendar tools.
- Answer incoming calls, respond to messages, assist with outbound calls, and provide general information to visitors.
- Maintain front desk organization by supporting mail sorting, filing, supply management, marketing material assembly, and other administrative tasks.
- Support center events by signing in attendees, assisting with setup needs, and providing general administrative support.
Compensation and Benefits
- Pay rate: $19.50 per hour.
- Job type: Contract/Temporary.
- Location: Jacksonville, FL.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Greet, check in, and assist visitors in a professional front desk or concierge environment.
- Manage appointment scheduling, calendar coordination, and visitor communication.
- Maintain accurate records using computer-based systems and support administrative front desk operations.
- Bachelor’s degree or equivalent related work experience.
- 1 to 2 years of customer service experience in a fast-paced, customer-facing environment.
- Experience in healthcare, hospitality, retail, banking, insurance, or a similar service-oriented setting.
- Proficiency with Microsoft Office, including Word and Outlook, plus internet applications and general computer systems.
- Comfortable using laptops, iPads, and other office technology.
- Strong communication, interpersonal, and organizational skills.
- Ability to multitask, manage details accurately, and remain professional while supporting a high-volume visitor environment.
Preferred Qualifications
- Experience in a healthcare services, community center, or high-traffic front desk environment.
- Familiarity with visitor check-in systems, appointment tracking tools, or customer relationship management systems.
- Prior experience supporting events, administrative workflows, or reception operations.