Job Summary

We are seeking a detail-oriented Centralized Processing Specialist for a contract/temporary opportunity in El Monte, CA within the banking and consumer lending industry. This administrative support role is ideal for a banking operations professional with strong back-office experience, excellent accuracy, and the ability to manage time-sensitive processing tasks in a fast-paced environment.

The Centralized Processing Specialist will support critical daily banking operations, including GL balancing, exception processing, return items, adjustments, ATM balancing, and customer inquiry resolution. This opportunity offers the chance to work with a collaborative team, supportive leadership, and a process-driven environment where accuracy, integrity, and strong communication are valued. Candidates who enjoy structured operational work, problem-solving, and contributing to dependable banking service delivery will be well suited for this role.

Key Responsibilities

- Perform general ledger balancing and reconciliations accurately and within required deadlines.
- Process return items, non-post transactions, exception transactions, foreign items, ATM balancing, and adjustments.
- Respond clearly and professionally to customer inquiries via phone and email.
- Conduct research and support the creation, reproduction, and use of bank records in a timely and accurate manner.
- Work independently with minimal supervision while exercising sound judgment in completing assignments.
- Maintain compliance with internal policies, procedures, attendance requirements, and sensitive processing deadlines.

Compensation and Benefits

- Pay rate: $25 to $28 per hour.
- Job type: Contract/temporary.
- Location: El Monte, CA.
- Overtime may be required as needed.

Required Qualifications and Skills

- Perform GL balancing, reconciliations, ATM balancing, and operational adjustments.
- Process return items, non-post items, exception transactions, and foreign items.
- Research bank records and support accurate documentation and record handling.
- Communicate with customers and internal partners by phone and email.

- 1 to 2 years of relevant experience preferred, with banking back-office operations experience within a banking institution required.
- Proficiency in Microsoft Word and Microsoft Excel.
- Strong attention to detail and excellent organizational skills.
- Excellent customer service, verbal communication, and written communication skills.
- Ability to work in a fast-paced environment with sensitive deadlines while handling multiple tasks simultaneously.
- Ability to operate with minimal supervision and exercise independent judgment when needed.
- Strong collaboration, integrity, dutifulness, and people skills.
- Ability to follow policies, procedures, and attendance requirements.
- Availability to work overtime as needed.

Preferred Qualifications

- FIS IBS Insight systems experience is a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.