Job Summary
We are seeking an experienced Branch Manager for a direct hire opportunity in San Jose, CA with a banking and consumer lending organization. This role is ideal for a proven banking leader who can drive branch performance, strengthen customer relationships, develop a high-performing team, and ensure operational excellence in a retail and commercial banking environment.
The Branch Manager will play a key role in leading daily branch operations, coaching staff, meeting sales and service goals, and creating a positive customer experience. This opportunity offers a stable career path for a motivated professional who enjoys team leadership, community engagement, and building trusted financial relationships.
This is a strong fit for candidates who value supportive leadership, professional growth, accountability, teamwork, and a customer-first culture. The ideal candidate will bring hands-on branch management experience, sound judgment, strong communication skills, and the ability to balance business development, compliance, and service quality.
Key Responsibilities
- Lead daily branch operations, ensuring efficient workflow, strong customer service, and compliance with banking policies and procedures.
- Manage, coach, and develop branch team members to achieve sales, service, operational, and performance goals.
- Build and maintain customer relationships while identifying opportunities for deposits, loans, consumer lending products, and additional banking services.
- Monitor branch performance metrics, staffing needs, risk controls, cash handling, audits, and operational standards.
- Support business development efforts through community involvement, local relationship building, and customer retention strategies.
- Resolve escalated customer issues professionally while promoting a positive branch environment and high service standards.
Compensation and Benefits
- Salary range: $85,000 to $110,000 per year.
- Job type: Direct hire.
- Location: San Jose, CA.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Lead branch operations, team performance, sales activities, and customer service execution.
- Manage branch staff, coaching, scheduling, performance feedback, and daily workflow.
- Drive deposit growth, consumer lending opportunities, customer retention, and local business development.
- Ensure compliance with banking regulations, internal controls, risk management practices, and audit standards.
- 6 to 10 years of professional experience in banking, retail banking, consumer lending, branch operations, or related financial services.
- Prior experience managing or supervising a bank branch, financial center, or customer-facing banking team.
- Strong knowledge of retail banking products, deposit accounts, consumer lending, branch operations, and customer relationship management.
- Ability to coach teams, motivate employees, track performance goals, and create accountability.
- Strong understanding of banking compliance, risk controls, cash handling, documentation, and audit readiness.
- Excellent communication, problem-solving, leadership, and customer service skills.
- Ability to build relationships with customers, community partners, and internal stakeholders.
- Professional judgment, integrity, confidentiality, and a service-focused leadership style.
Preferred Qualifications
- Experience managing branch sales goals, customer growth initiatives, and community banking relationships.
- Familiarity with consumer lending, loan referrals, account opening processes, and cross-selling banking products.
- Prior success improving branch performance, employee engagement, customer satisfaction, or operational audit results.
- Bachelor’s degree in business, finance, banking, management, or a related field is helpful but not required unless specified by the hiring organization.