Job Summary

We are seeking a Bank Operations Specialist/Officer for a direct hire opportunity in La Mesa, CA. This role is ideal for an experienced banking professional who enjoys leading branch operations, supporting team performance, strengthening customer relationships, and ensuring a high standard of compliance and service.

The Bank Operations Specialist/Officer will play a key role in daily branch performance by overseeing operational workflows, mentoring staff, supporting account services, and partnering with branch leadership on customer retention and business growth. This opportunity offers the chance to make a meaningful impact in a professional banking environment that values teamwork, strong leadership, career development, and exceptional client service.

Key Responsibilities

- Lead daily branch operations, including staff scheduling, transaction approvals, operational oversight, and regulatory compliance.
- Train, coach, and support branch team members to deliver accurate, professional, and customer-focused service.
- Oversee account services, including new account openings, teller functions, callbacks, dispute resolution, and operational follow-up.
- Ensure branch security procedures, operational reports, certifications, and required documentation are accurate and completed on time.
- Partner with the Branch Manager on business development, customer retention, promotional activities, and branch growth initiatives.
- Motivate and develop staff by setting expectations, supporting team goals, and recognizing high performance.

Compensation and Benefits

- Salary range: $74,000 to $107,000 per year.
- Direct hire opportunity.
- Location: La Mesa, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.