AppleOne is pleased to partner with a company in Aliso Viejo seeking an Administrative Assistant with Receptionist experience. Real estate or mortgage industry experience highly desired.

This hands-on front-office role is ideal for someone who takes ownership of their work, enjoys creating a positive first impression, and takes pride in keeping office operations organized and running smoothly.

The Administrative Assistant/Front Desk position supports daily office administration, client communication, document organization, and loan and investment processing support. This is a great opportunity to join a professional office environment where reliability, teamwork, strong communication, and a positive attitude are highly valued.

Key Responsibilities

- Answer incoming phone calls promptly and professionally while delivering a positive client experience.
- Greet visitors and manage day-to-day front desk and office support responsibilities.
- Perform accurate data entry, filing, document organization, and general administrative tasks.
- Prepare and send borrower loan packages and investment closing packages.
- Order insurance, credit, integrity, and title reports as needed.
- Conduct senior lien checks, follow up on insurance items, and send collection and distribution notices.

Compensation and Benefits

- Pay: $23.00 per hour.
- Employment type: Temp-to-hire.
- Location: Aliso Viejo, CA.

Required Qualifications and Skills

- Manage front desk reception, phone coverage, visitor greeting, and client-facing office support.
- Support administrative operations through data entry, filing, document preparation, and organization.
- Assist with loan and investment processing tasks, including report ordering, package preparation, and follow-up documentation.

- 3 to 5 years of administrative, clerical, front desk, or office support experience preferred.
- Reliable, punctual, and committed to consistent attendance.
- Strong attention to detail with excellent organizational skills.
- Proficient in Microsoft Word and Excel.
- Computer literate and comfortable working with office systems and documents.
- Effective verbal and written communication skills.
- Positive attitude, strong work ethic, trustworthy, energetic, and self-motivated.
- Ability to work independently and as part of a team.
- Flexible and adaptable when priorities shift across departments.
- High school diploma or equivalent required.

Preferred Qualifications

- Experience in the mortgage industry.
- Hard money or private lending experience strongly preferred.
- 1 or more years of customer service experience.
- Bilingual skills are a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.