Job ID: 1799236
Reference Code: AN-Administrative-Assistant
Job Summary
We are seeking a dependable and compassionate Administrative Assistant to support a busy business office in a behavioral health setting in Conway, SC. This temp-to-hire opportunity is ideal for someone who enjoys helping people, staying organized, and serving as a professional first point of contact for patients and families.
In this Intake/Administrative Specialist role, you will assist children, adolescents, adults, and family members as they begin the process of accessing care. The work environment requires patience, empathy, confidentiality, and strong customer service skills. This is a meaningful opportunity to join a supportive office team where accuracy, professionalism, and respect for every patient are highly valued.
The role offers steady weekday hours, onsite parking, and the potential to apply for permanent opportunities as they become available.
Key Responsibilities
- Welcome patients and families, provide respectful front-line customer service, and support the intake process.
- Complete patient registration, collect insurance information, and enter accurate details into internal computer systems.
- Schedule appointments using office scheduling software and assist with phone coverage, including multi-line phone support.
- Maintain accurate patient records and ensure information is entered in a timely and confidential manner.
- Provide reception coverage as needed, including checking patients in and coordinating with medical assistants, nurses, LPNs, and other staff.
- Perform general administrative tasks such as filing, scanning, faxing, printing, and supporting daily office workflow.
Compensation and Benefits
- Pay rate: $15.00 per hour.- set and final
- Schedule: Monday through Friday, 8:30 AM to 5:00 PM.
- Standard schedule is approximately 37.5 hours per week, with the potential to increase up to 40 hours with manager approval.
- Lunch is typically 1 hour, but may be 30 minutes depending on workload.
- Assignment type: Long-term contract with permanent opportunities to apply for as they become available.
- Onsite parking and designated break area provided.
- Dress code: Business casual attire required. Jeans are permitted on Fridays if professional and appropriate.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Support patient intake, registration, and insurance information collection.
- Answer phones, greet patients, schedule appointments, and provide reception coverage as needed.
- Maintain accurate patient records and update information in computer systems.
- Assist with general office support, including filing, scanning, faxing, printing, and administrative coordination.
- 1 to 2 years of professional office, administrative, customer service, or related experience preferred.
- Strong interpersonal and communication skills with the ability to remain calm, patient, and professional in a busy environment.
- Good computer skills and experience using office equipment such as multi-line phones, printers, scanners, and fax machines.
- Strong organizational skills with the ability to multitask and manage details accurately.
- Ability to work respectfully and effectively with individuals experiencing mental health challenges and with their families.
- High level of reliability, dependability, adaptability, and professionalism.
- Must understand the importance of confidentiality when handling patient information.
Preferred Qualifications
- Prior experience in a medical office, behavioral health setting, healthcare intake role, or patient-facing administrative position.
- Experience with patient registration, appointment scheduling, insurance collection, or electronic records systems.
- Previous experience supporting a front desk, reception area, or busy professional office environment.