Job Summary

An established and growing organization in Oxnard, CA is seeking an Account Management Specialist for a full-time, on-site temp-to-hire opportunity. This is an excellent fit for a customer-focused professional with 3 to 5 years of experience who enjoys building strong client relationships, coordinating project details, solving problems, and supporting existing customer accounts.

This is not a sales position. The Account Management Specialist will serve as a trusted resource for customers, helping manage account needs, project requests, quotes, follow-ups, product information, and order-related details. The role works closely with sales, customer service, operations, and other internal teams to ensure customers receive accurate information, timely updates, and a smooth overall experience.

This opportunity offers a collaborative, team-oriented environment with supportive leadership, continued company growth, and the potential to become a valued long-term contributor. Candidates who are organized, personable, detail-oriented, and motivated by helping customers succeed will be well positioned to thrive in this role.

Key Responsibilities

- Build and maintain strong relationships with existing customers while serving as a primary point of contact for questions, project needs, and product information.
- Coordinate customer projects from initial inquiry through the order process, ensuring timelines, requirements, and account details are clearly managed.
- Prepare accurate quotes, pricing information, project updates, sample requests, presentations, and customized project details.
- Partner with sales, customer service, operations, and other internal departments to deliver a seamless and positive customer experience.
- Manage multiple open projects, quotes, follow-ups, and customer requests while maintaining strong attention to detail.
- Maintain accurate customer records, project notes, follow-up activity, and account information in CRM systems.

Compensation and Benefits

- Pay range: $24 to $26 per hour.
- Job type: Temp-to-hire.
- Schedule: Full-time.
- Work arrangement: On-site in Oxnard, CA.
- Additional requirement: Attend approximately 2 to 3 industry trade shows annually with the team.

Required Qualifications and Skills

- Manage customer accounts and serve as a reliable point of contact for existing clients.
- Coordinate project details, quotes, follow-ups, sample requests, and account updates.
- Collaborate with internal teams to support customer needs and ensure a smooth order process.
- Maintain accurate account information, project notes, and activity records in CRM systems.

- 3 to 5 years of experience in account management, customer support, client care, project coordination, or a related customer-facing role.
- Strong communication skills with the ability to build rapport and maintain professional customer relationships.
- Excellent organizational skills with the ability to manage multiple priorities, deadlines, and active customer requests.
- High attention to detail when preparing quotes, pricing information, project updates, and customer documentation.
- Comfortable working in CRM systems and maintaining accurate account records.
- Collaborative team mindset with the ability to partner effectively with sales, customer service, operations, and other departments.
- Problem-solving ability and a service-oriented approach to supporting customer success.
- Ability to work full-time on-site in Oxnard, CA.

Preferred Qualifications

- Experience supporting existing customer accounts in a non-commissioned account management or client services role.
- Experience preparing quotes, presentations, sample requests, or customized project details.
- Familiarity with trade show participation, customer presentations, or product-based account support.
- Experience working in a growing, team-oriented organization with cross-functional collaboration.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.