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Inside Sales Rep

Job Post: Customer Success

  • Up to $70,000
  • San Mateo, 94404

Position Overview

Responsible for supporting all sales and marketing functions with inquiries, new business leads, forecasting, website, market research, promotional materials, customer service & relations and administrative support for the business development and engineering departments and assist in the administrative functions in the office.

ESSENTIAL JOB FUNCTIONS

Sales Support

Build relationships and customer loyalty with new and repeat customers using professional and warm demeanor while providing answers to inquiries, during order handling and forecasting; provide prompt follow up

Use every appropriate opportunity to inform existing clients about Powertronix new services and products to maintain and expand our business

Work closely with Sales team to identify and develop leads and new business opportunities

Qualify leads, respond to catalog requests and make follow up calls
Update and maintain customer database

Interact with customers, follow up on quotes, coordinate and process prototype requests customer orders and resolve customer complaints

Prepare quotations, specifications, sales letters, catalog requests and other sales and engineering materials and update status of current accounts in contact manager

Send order confirmations

Order handling

Participate sales related and any other assigned meetings

Participate in assigned cross functional projects and assist in driving project completion

Assists / manages and documents sales related procedures.

Actively involved in seeking and implementing continual improvements

Attend designated trade shows and visit local customers

Forecasting, closely monitor the forecast, report monthly for coming three months forecast including changes expect and action required.

REQUIREMENTS:

Strong administrative background and a working knowledge of Windows based computer programs Microsoft office, Word, Excel

Degree in Business, Marketing, Engineering, Economics

3+ years of experience in Customer service / relations function

Degree in Business, Engineering, Marketing,

Excellent communication with great organizational and people skills (verbal & written)

Must be positive, proactive, enthusiastic, self-driven, responsible, reliable & extremely detail oriented team player with a sense of urgency
Ability to multitask and prioritize with little direction.

Great follow-up skills

Ability and desire to learn new skills

Flexibility & creativity to improve and create new procedures

Goal oriented, professional, and business minded.

We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive Name:
Hector Valdivia
Branch Phone:
Branch Fax:
(408) 727-8961
Address:
4655 Old Ironsides Drive Suite 460, Santa Clara, CA 95054