Our client is looking to hire a Vice President, Fraud Management to lead the Bank’s Fraud Management Team. This role oversees fraud prevention, detection, investigation, recovery, and remediation efforts, protecting both clients and the organization in a fast-changing environment.

The VP will manage fraud-related technology and tools, ensuring the Bank minimizes risk exposure while maintaining a positive customer experience. This is an on-site leadership position requiring independence, sound judgment, and minimal supervision.

Key Responsibilities

Lead and manage the Fraud Department and its day-to-day activities

Review escalated fraud alerts and determine next steps

Investigate fraud incidents, including digital banking fraud, account takeovers, scams, and mule activity

Implement and optimize fraud detection tools and monitoring systems

Partner with internal teams and external vendors to strengthen fraud prevention

Oversee investigations, recovery efforts, and client communications

Ensure compliance with federal/state regulations and internal policies

Mentor and develop a high-performing team of Fraud Analysts

Drive process improvements and stay current with emerging fraud technologies

Qualifications

7+ years banking experience

5+ years in fraud risk management (operations or oversight)

Proven leadership in a fast-paced, high-volume financial services environment

Strong problem-solving, communication, and decision-making skills

Ability to work independently with minimal supervision

Experience motivating teams and fostering a culture of high performance

Equal Opportunity Employer / Disabled / Protected Veterans

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