Our Client is seeking a highly organized and experienced VP Branch and Operations Support Manager to lead branch operations support and process improvement efforts across our branch network. This role partners with senior leadership to streamline procedures, enhance compliance, and drive operational excellence while overseeing a team of specialists.

Key Responsibilities:

Lead and develop the Branch Operations Support team

Evaluate branch workflows and ensure regulatory compliance

Collaborate with Training, Area Managers, and Compliance to address operational issues and improve procedures

Conduct internal reviews, monitor branch certifications, and assess transaction integrity

Maintain and publish accurate operational policies, procedures, and forms

Support system functionality enhancements with the Core System Administrator

Provide escalation support and guidance to branch staff

Assist with legal documentation reviews and IT/administrative projects

Act as a backup to the Bank Security Officer

Complete a minimum of 10 CRA-qualifying volunteer hours annually

Qualifications:

5+ years of bank operations experience

Strong leadership, coaching, and performance management skills

Proficiency in Microsoft Office and Adobe Acrobat

Experience with core banking/reporting systems preferred

Excellent communication, organization, and multitasking abilities

Must be able to work independently and on-site

Note: Remote work is not permitted. Occasional travel to branch locations is required.



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.