Now Hiring: Customer Service Representatives (Remote with Onsite Flexibility)

Are you a strong communicator who enjoys helping others and solving problems? We’re seeking Customer Service Representatives to join a high-volume department that supports over 259,000 customer interactions annually. This team handles inquiries for multiple utilities and general service lines, all within a supportive, team-oriented environment where your contributions are truly valued.

This opportunity offers a potential pathway to a long-term career in the public sector—ideal for those seeking stability, professional growth, and the chance to make a real impact.

Position Highlights:
- Primarily remote work with the requirement to report to the office at least two days per month or as needed
- Friendly, inclusive team culture with strong leadership and consistent support
- Clear opportunities for growth and advancement within the organization

Requirements:
- Reliable high-speed internet connection
- Quiet, dedicated workspace free from interruptions
- Working with multiple programs/screens simultaneously
- Ability to report to the office within one hour if technical issues arise

Training & Development:
- Comprehensive initial training (6–8 weeks); attendance during this period is crucial
- Full independence typically achieved within 6–10 months
- We’re looking for candidates interested in a 2–4 year commitment due to the significant investment in training and development
- Ongoing support and resources provided to ensure your success

If you're ready to bring your skills to a role where service, stability, and growth go hand-in-hand, we encourage you to apply today and take your first step toward a rewarding career with a respected local government..

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.