Job Summary
A growing banking and consumer lending organization is seeking a Universal Banker for a direct hire opportunity in Charleston, SC. This role is ideal for a banking professional who enjoys a high-volume branch environment, values customer relationships, and can confidently support a wide range of branch banking needs.
The Universal Banker will serve as a key point of contact for customers, assisting with transactions, account servicing, cash handling, product education, and branch operations. This is a strong opportunity for candidates with recent experience as a Universal Banker, Personal Banker, Bank Teller, Customer Service Representative, or similar banking role.
The branch team values a positive attitude, clear communication, adaptability, and a willingness to step in wherever needed. Candidates who thrive in fast-paced customer-facing environments, bring strong problem-solving skills, and enjoy being part of a supportive branch team will be well positioned for success.
Key Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, payments, and other routine banking services.
- Assist customers with account servicing needs, product education, and general banking inquiries.
- Handle cash with accuracy, attention to detail, and compliance with established banking procedures.
- Support daily branch operations in a high-volume environment while maintaining excellent customer service.
- Build positive customer relationships by listening, communicating clearly, and identifying appropriate banking solutions.
- Collaborate with branch team members and contribute to a professional, service-focused, and team-oriented environment.
Compensation and Benefits
- Salary range: $50,000 to $56,000 per year.
- Job type: Direct hire.
- Schedule requirement: Full-time availability.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
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Required Qualifications and Skills
- Support customer transactions, account servicing, and cash handling in a branch banking environment.
- Provide product education and customer service support to banking clients.
- Assist with day-to-day branch operations in a fast-paced, high-volume setting.
- Communicate clearly with customers and team members while maintaining accuracy and professionalism.
- High School diploma or GED required.
- At least 1 year of experience as a Bank Teller, CSR, or similar banking role required, preferably within the past 5 years.
- 2 or more years of recent banking experience preferred for strong alignment with the role.
- Experience in a Universal Banker, Personal Banker, Teller, or banking Customer Service Representative role is strongly preferred.
- Strong customer service skills with the ability to remain professional in a high-volume branch environment.
- Adaptable, resilient, and comfortable working with a wide variety of customer situations.
- Strong attention to detail, cash handling accuracy, and willingness to jump in where needed.
- Positive attitude, clear communication skills, and a team-focused approach.
Preferred Qualifications
- Fiserv experience preferred, including Navigator and Teller systems.
- Recent experience in a high-volume bank branch environment.
- Experience educating customers on banking products and services.