We are looking for a detail-oriented individual who can create memorable travel experiences for clients. The ideal candidate enjoys planning trips, providing expert guidance, and turning travel inquiries into successful bookings. Prior travel agency experience, strong sales skills, and knowledge of travel operations or world geography are highly valued.

Shift Details:

Monday - Friday 9AM - 6PM, Saturday 9AM - 2PM

Responsibilities:

Assist clients with leisure travel arrangements, offering suggestions based on interests, preferences, and budget.
Make and confirm travel reservations, including airline, cruise, train, car, hotel, and tour bookings.
Prepare individual and group travel itineraries and provide detailed trip information.
Brief clients on travel documents, schedules, and itineraries to ensure accuracy.
Maintain organized records of travel arrangements and client files.
Provide customer support and answer questions regarding travel products and services.
Keep current on industry trends, destination information, policies, and procedures.
Ensure maximum commissions and cost savings by utilizing preferred vendors.
Cross-sell and refer additional products and services when appropriate.
Maintain supplies, travel materials, and office organization.
Represent the company professionally at industry events, seminars, meetings, and familiarization (FAM) trips.
Provide coverage for evenings, weekends, and special assignments as needed.
Perform additional duties as assigned.

Qualifications:

High School Diploma or equivalent.
Prior travel agent or related sales experience.
Strong customer service and administrative experience.
Knowledge of travel agency operations, procedures, and world geography.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building skills.
Highly organized with strong attention to detail.
Ability to make travel recommendations based on client interests and personalities.
Proficient in Microsoft Office and travel booking software or systems.
Flexible schedule including evenings, weekends, and holidays.
Ability to sit at a desk and work on a computer for extended periods; able to lift up to 20 lbs.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.