Job ID: 1795816
Reference Code: MR-Tasting-Room Associate
Job Summary
A well-established winery in Guerneville, CA is seeking a Tasting Room Associate to provide a polished, welcoming, and memorable guest experience in a scenic wine hospitality environment. This role is ideal for a customer-focused professional who enjoys hospitality, wine education, storytelling, retail sales, and creating positive experiences for visitors.
The Tasting Room Associate will welcome guests, pour wine and sparkling wine tastings, share winery history, support tasting room sales, and help maintain a clean and inviting guest space. This opportunity offers a supportive team environment, hands-on training, positive leadership, and the chance to build valuable experience in wine, hospitality, customer service, and retail operations.
Key Responsibilities
- Welcome guests warmly and deliver an engaging, professional tasting room experience.
- Pour tasting flights and educate visitors on wine, sparkling wine, winemaking methods, and winery history.
- Conduct historical tours and share guest-friendly storytelling about the property and wine production process.
- Process purchases through the POS system, including wine, merchandise, and membership transactions.
- Recommend bottles, pairings, and memberships to support guest satisfaction and sales goals.
- Maintain a clean, stocked, sanitized, and safe tasting room environment throughout each shift.
Compensation and Benefits
- Pay: $20 per hour plus tips.
- Job Type: Contract/Temporary.
- Schedule: Must be available to work weekends and holidays.
- Hours: Typically averages up to 25 hours per week.
- Location: Guerneville, CA.
Equal Opportunity Employer / Disabled / Protected Veterans
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Required Qualifications and Skills
- Deliver guest-facing wine tasting and hospitality service.
- Conduct tours and provide educational storytelling about winery history and winemaking.
- Support retail sales, club membership promotion, POS transactions, and tasting room operations.
- Maintain cleanliness, organization, sanitation, and guest safety standards.
- Must be at least 21 years old.
- 1 to 2 years of experience in hospitality, food service, tasting room, restaurant, retail, or customer service preferred.
- Strong communication skills with the ability to engage guests in a friendly, confident, and professional manner.
- Comfortable learning and sharing information about wine, sparkling wine, production methods, and brand history.
- Ability to use or quickly learn POS systems and handle customer transactions accurately.
- Sales-minded approach with the ability to recommend products, memberships, and pairings.
- Dependable, team-oriented, and able to work in a fast-paced guest service environment.
- Must be available to work weekends and holidays.
Preferred Qualifications
- Previous tasting room, winery, restaurant, host, retail, or beverage service experience.
- Interest in wine, sparkling wine, hospitality, and guest education.
- Experience meeting sales goals or promoting memberships, loyalty programs, or retail products.