Job Title: Service Writer
Location: West Columbia, SC
Employment Type: Direct Hire
Schedule: Monday through Friday, 7:45 AM to 5:30 PM
Compensation
• $40,000-$50,000 annually for candidates without industry experience
• Highly experienced Service Writers may earn up to $80,000 or more, depending on experience.

We are a recruiting and staffing agency partnering with a well-established automotive service company to fill a direct hire Service Writer position. This role is a great opportunity for someone who enjoys working with customers, thrives in a fast-paced environment, and is eager to learn.

Position Overview
The Service Writer will work as part of a front office team of three, supporting daily operations and ensuring excellent customer service from check-in to service completion. The office team works collaboratively to maintain coverage throughout business hours.

Key Responsibilities
• Greet customers and serve as the primary point of contact
• Communicate service needs between customers and technicians
• Create and manage service orders accurately in the system
• Utilize available resources to locate information and resolve questions
• Maintain clear communication and follow-up with customers
• Support overall front office operations as part of a team environment

Qualifications
• Automotive industry experience preferred but not required
• Ability to learn quickly and retain new information
• Strong computer skills and comfort working in digital systems
• Excellent customer service and communication skills
• Dependable work ethic and team-oriented mindset
• Bilingual English and Spanish is a plus but not required


This company values collaboration, reliability, and a positive front office presence. Training is provided for the right candidate with the motivation to grow.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.