Position Overview:
We are seeking a motivated and customer-focused Service Writer to join our automotive shop. This role serves as a key point of contact between customers and the service team, ensuring a smooth, professional, and efficient service experience from start to finish.

Schedule: Monday–Friday, 7:45 AM – 5:30 PM

Key Responsibilities:
-Greet customers and assist them with service needs in a friendly and professional manner
-Accurately document vehicle concerns and service requests
-Communicate clearly with technicians and team members-
-Utilize computer systems to create service tickets, look up information, and manage customer records
-Follow up with customers as needed and provide updates on service status
-Maintain a strong attention to detail and organized work flow in a fast-paced environment

Qualifications & Skills:
-Automotive experience is preferred but not required; we are willing to train the right candidate
-Ability to learn quickly, retain information, and use available resources to find answers when needed
-Strong computer skills and comfort working with digital systems
-Excellent customer service and communication skills
-Reliable, hardworking, and able to work well as part of a team
-Bilingual (English/Spanish) is a plus, but not required

What We Offer:
-Consistent weekday schedule with no weekends
-Supportive team environment
-Training and resources to help you succeed
-Opportunity to grow within a stable automotive business

If you’re a dependable, customer-oriented professional looking to build a career in the automotive industry, we encourage you to apply today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.