The Service Technician is responsible for monitoring system status during treatment and performing preventive and corrective maintenance to support safe, reliable operation of PBT systems. This is a hands-on role ideal for someone who is mechanically inclined, enjoys troubleshooting, and works well as part of a team. Prior experience with these specific systems is not required — training will be provided.

This role requires flexibility, as schedules may evolve when the facility opens. Current shifts are 9 hours, and availability to work Saturdays is required.

Key Responsibilities

Monitor and support operational performance of the PBT system and overall patient experience

Respond to service support calls in a timely and professional manner

Perform preventive and corrective maintenance, including detailed documentation (PMs, CMs, work orders)

Troubleshoot complex system issues under the direction of Managers, Engineers, and Senior Technicians to maximize system uptime

Coordinate preventive maintenance schedules with team members to optimize efficiency and part usage

Interface with internal teams and customers to ensure high levels of satisfaction

Pack, unpack, inspect, test, and prepare incoming and outgoing materials, including large crates and boxes

Transport materials between the loading dock and warehouse as needed

Maintain accurate inventory documentation for parts and supplies

Write and update site-specific preventive and corrective maintenance procedures

Maintain 6S standards (Safety, Sort, Store, Shine, Standardize, Sustain)

Complete timecards and service reports accurately and on time

Work in compliance with all regulatory and safety standards, including HIPAA, EH&S, FDA, OSHA Radiation Safety, and internal policies

Step in to support team members when equipment issues arise

Qualifications

Minimum 1 year of experience or education as a Technician or Field Service Engineer

Experience in medical device or similar regulated environments preferred

Strong mechanical aptitude with proven troubleshooting and problem-solving skills

Ability to read and interpret technical documentation such as schematics, wiring diagrams, and piping diagrams

Experience using electrical test and measurement tools (multimeters required; oscilloscopes preferred)

Ability to safely lift up to 50 pounds repeatedly

Comfortable working as part of a cross-functional team

Ability to maintain focus and precision over extended periods

Proficient in Microsoft Office, particularly Excel and Word

Willingness to develop, improve, and follow procedures

Flexible to support rotating schedules, overtime, and Saturday work as needed

Self-motivated, reliable, respectful, and accountable

Demonstrated desire to learn, grow, and build new technical skills

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.