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Service Technician

Job ID: 1757976
OA Reference: sc352

  • $56,200 to $72,800
  • Gallatin, 37066

We’re seeking a skilled Service Technician to perform on-site installation, maintenance, repair, and troubleshooting of packaging machinery. You’ll deliver top-notch service, train customers, and support our mission of providing high-quality, reliable solutions.

About Us:

We are a leading wholesale distributor of packaging machinery and materials, providing innovative solutions and exceptional customer support to businesses nationwide. Join a team where technical skill, collaboration, and quality service are valued and rewarded.

Key Responsibilities:

• Install, repair, maintain, and troubleshoot packaging machinery and conveyor systems.
• Train customers on proper use, care, and maintenance of equipment.
• Attend technical and branch meetings to stay aligned with company initiatives.
• Provide consistent, knowledgeable, and professional customer service.
• Manage vendor relationships and address technical issues on-site as needed.
• Collaborate with Sales Representatives and the VP of Sales to enhance support.
• Diagnose technical issues through inspection, testing, and dismantling equipment when necessary.
• Install and repair electrical components, including transformers and wiring.
• Complete detailed service reports promptly.
• Monitor and expedite work schedules and procedures efficiently.
• Submit monthly expense reports and assist with office or warehouse tasks as needed.

Qualifications:

• 3–5 years of experience with machinery and conveyor equipment.
• High school diploma or GED.
• Excellent customer service and interpersonal skills.
• Proficient in Microsoft Office Suite, Allen-Bradley or equivalent PLCs, and mobile devices.
• Valid driver’s license, reliable transportation, and proof of insurance.
• Strong analytical, problem-solving, and project management skills.
• Ability to handle scheduling and expedite service calls efficiently.
• Minimal overnight travel may be required.

Benefits

• Competitive pay up to $35/hr DOE.
• Paid Time Off (PTO) and Employee Assistance Program (EAP).
• 401(k) with company match.
• Health, Dental, Vision, and Medical insurance.

Join a supportive team where your technical expertise is valued, and you have the opportunity to develop your skills on diverse machinery projects.

Enjoy a career with stability, hands-on learning, and a leadership team that invests in your success—your technical abilities will be recognized, challenged, and rewarded. Apply Today!


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive:
Selena
Branch Phone:
Location:
Franklin, TN