Job Summary

A growing fire protection contractor in Los Angeles is seeking an experienced Fire Sprinkler Service Manager to lead its service department in an in-office, direct hire role. This is an excellent opportunity for a service-focused leader with strong fire sprinkler industry knowledge, hands-on operational experience, and the ability to manage technicians, schedules, customer needs, emergency calls, and department performance.

The Fire Sprinkler Service Manager will oversee day-to-day service operations, support office and field teams, maintain strong customer relationships, and ensure service work is completed safely, efficiently, and in compliance with applicable codes and standards. This role offers long-term stability, growth-focused leadership, an employee-owned environment, competitive compensation, and a strong benefits package.

Candidates who enjoy building strong teams, improving service processes, solving customer issues, and leading in a fast-paced construction and life safety environment will be well positioned for success.

Key Responsibilities

- Manage daily operations for the fire sprinkler service department, including scheduling, workflow, emergency calls, repairs, inspections, and daywork projects.
- Lead office staff and field technicians by monitoring performance, assigning work, providing feedback, conducting evaluations, and supporting team development.
- Coordinate with customers, internal teams, vendors, subcontractors, and shop personnel to ensure timely, accurate, and code-compliant service delivery.
- Oversee customer relations, service agreements, proposals, complaints, documentation, billing, and follow-up to maintain a high level of client satisfaction.
- Manage department budgets, cost control, productivity reporting, vendor negotiations, and performance metrics.
- Maintain safety standards, project quality, internal communication expectations, and compliance with fire protection service procedures.

Compensation and Benefits

- Salary range: $100,000 to $120,000 annually, depending on experience.
- Direct hire opportunity.
- In-office position in Los Angeles, CA.
- Paid holidays and PTO.
- 401(k) plan with company match.
- Medical, dental, vision, and life insurance.
- Employee-owned company.
- Growth-focused leadership and long-term stability.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.