We are a fast-paced, customer-focused service company dedicated to delivering exceptional support across residential and commercial projects. Our team thrives on precision, responsiveness, and operational excellence. As we continue to grow, we’re looking for a skilled Service Dispatcher to join our team and help ensure seamless coordination between clients, technicians, and internal departments.

Position Overview: The Service Dispatcher plays a critical role in managing daily operations by scheduling service calls, coordinating technician routes, and ensuring timely communication with clients. The ideal candidate will have strong organizational skills, a calm demeanor under pressure, and experience in dispatching within a technical or service-based environment.

Key Responsibilities:

Schedule and dispatch service technicians for installations, repairs, and maintenance appointments

Monitor technician availability, location, and workload to optimize daily routes

Communicate with customers regarding appointment times, delays, and service updates

Coordinate with internal departments and external vendors to ensure smooth project execution

Track service tickets, job progress, and completion status using dispatch software

Maintain accurate records of service calls, technician notes, and customer interactions

Handle urgent scheduling changes and resolve conflicts in real time

Support permit scheduling, inspection coordination, and compliance documentation as needed

Qualifications:

Minimum 3–5 years of experience in service dispatching or scheduling in a technical, construction, or field service environment

Strong proficiency in dispatch software, CRM systems, and Microsoft Office Suite

Excellent communication and customer service skills

Ability to multitask and prioritize in a fast-paced setting

Familiarity with permit processes and city compliance is a plus

High school diploma or equivalent required; additional training or certifications preferred

Preferred Traits:

Calm and solution-oriented under pressure

Detail-driven with strong follow-through

Team player with a proactive mindset

Comfortable working with technicians, clients, and management

Benefits:

Competitive salary based on experience

Health, dental, and vision insurance

Paid time off and holidays

401(k) with employer match

Opportunities for professional development and advancement

How to Apply: Please submit your resume- LOCAL CANDIDATES ONLY

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.