Job ID: 1788815
Reference Code: td:1111/SR-AR
Our client is seeking a Senior Accounts Receivable Specialist.
For immediate consideration, please send resumes to t d e l g a d o@appleone.com.
• Manage assigned accounts receivable portfolio and monitor aging reports for delinquent balances.
• Contact customers regarding overdue invoices and establish appropriate payment arrangements.
• Research, resolve, and document customer billing disputes, deductions, and shortage claims.
• Reconcile customer accounts and ensure accuracy of payments, credits, and adjustments.
• Investigate and respond to customer compliance claims and payment discrepancies.
• Process and manage NSF (non-sufficient funds) transactions, including account updates and internal notifications.
• Review and monitor sales orders placed on credit hold; communicate status with Sales and release orders based on approved credit guidelines.
• Coordinate and process customer credit applications for management review and approval.
• Evaluate customer credit terms and assist in recommending adjustments based on payment history and risk.
• Generate and distribute customer statements on a monthly basis, including electronic delivery for international customers.
• Provide customer invoices and account documentation upon request.
• Maintain accounts placed with outside collection agencies and support recovery efforts as needed.
• Process customer returns and related adjustments within the ERP system (QAD).
• Update and maintain accurate customer records, including address and contact information changes.
• Respond to internal and external credit and account inquiries in a timely manner.
• Perform additional AR-related duties as assigned in support of departmental operations.
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ADDITIONAL RESPONSIBILITIES
• Assist with bankruptcy account tracking and documentation as needed.
• Support audit requests and reporting requirements.
• Collaborate with Sales, Customer Service, and Finance teams to resolve account issues.
• Participate in process improvement initiatives related to accounts receivable workflows.
ERP system experience (QAD or similar) strongly preferred.
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Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
3+ years of accounts receivable, credit, or collections experience preferred.
High school diploma or equivalent required.
Experience with retail, wholesale, and/or distribution customers preferred