Title: Sales Support
Great Pay to $62K

Immediate need for Sales Support seeking to work for a successful Construction service company in the East Bay Area. This position is vital in providing a positive customer experience and providing solutions that exceed expectations.

Key Responsibilities:
-Interact directly with clients—via phone, email, chat, and in-person—to answer inquiries, resolve issues, and ensure complete satisfaction.
-Processing service requests, managing accounts, delivering timely follow-ups to customers, helping them with products and services.

Key Responsibilities

-Service Quotations: Prepare and deliver accurate quotes tailored to specific service needs and opportunities.

-Order Processing: Enter and confirm service orders, coordinating all scheduling details with clarity and precision.

-Account Management: Update customer records, process changes, and assist with billing and service-related inquiries.

-Record Keeping: Maintain detailed documentation of all customer interactions, resolutions, and follow-ups in Salesforce.

-Upselling/Cross-Selling: Recommend additional products or services aligned with customer needs and preferences.

-Customer Satisfaction: Go above and beyond to ensure customers feel valued, heard, and well-supported throughout every interaction.

Required Skills & Attributes
-Exceptional Communication: Clear, courteous, and professional in both written and verbal exchanges.

-Problem Solving: Resourceful and proactive in resolving customer concerns swiftly and effectively.

-Empathy & Patience: Ability to listen deeply and respond with understanding.

-Active Listening: Attuned to customer cues, with the ability to ask thoughtful, clarifying questions.

-Adaptability: Comfortable juggling diverse tasks and shifting priorities in a dynamic environment.

-Technical Proficiency: Confident using CRM systems (Salesforce), managing data, and generating quotes and orders.

Don't miss out on this Sales Support role. Construction - Residential & Commercial/Office company. Great benefits. Apply for this great position as a Sales Support today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.