Advance and promote the Bank’s three primary objectives for branch operations: 1) provide quality client service, 2) grow core deposits, and 3) ensure compliance with policies and procedures. Address personnel matters, including proposing new staff positions when needed, assisting with hiring efforts, ensuring quality training for new hires and ongoing training for existing staff, recognizing strong performance, coaching in areas needing improvement, and enforcing disciplinary action when necessary. Work with operations support and compliance departments to implement new and ensure adherence to existing policies and procedures. This position requires that the individual work in office, independently, and with minimal supervision.



Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.



Essential Duties and Responsibilities:

Assists branches with meeting their DDA and total deposit growth goals – performance measurements will include an analysis of actual growth results in comparison to goals
Conducts branch visits to provide guidance to managers on sales and marketing efforts and maintain strong professional relationships with branch employees and area managers
Supports the Bank’s internal donation/sponsorship process, guiding and advising area and branch managers in community outreach
Promotes community development, serves in the communities serviced by the Bank branches, and encourages area and branch managers to do the same
Manages the hiring, mentoring, and performance management of direct reports and assists area and branch managers with the same duties for their direct reports
Directs and monitors operational activities of branches via area managers who report to this position
Ensures branch staff are adequately trained and internal controls are operating effectively to achieve acceptable results from internal and external audits and regulatory examinations. This is done in coordination with the SVP Operations Support/Bank Security Officer.
Assists in coordination of branch openings, closings, relocations, and other changes in branch services
Maintains working knowledge of the Bank’s core and ancillary deposit systems and serves as strategic adviser to the direction of the systems that impact branch operations
Meets regularly with executive management and other business units to discuss deposit metric information and service improvement recommendations
Assists the EVP Chief Banking Officer with the preparation of reports necessary for reporting to the board of directors
Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed
Other duties as assigned
Supervisory Responsibilities:

Responsible for the direct supervision of area managers, including training, coaching, and performance management
Qualifications:

Bachelor’s degree in finance, business administration, or related field or an equivalent amount of directly related work experience
Minimum 8 years of branch operations experience in the financial services or banking industry
Minimum 5 years of management or supervisory experience
Solid technology skills, including proficiency with Microsoft office (Outlook, Word, Excel, SharePoint, Power Point) and banking software applications
Excellent organizational and time management skills with proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines and goals
Excellent customer service and relationship management skills
Sound knowledge of financial, managerial, and leadership principles with broad knowledge of banking operation practices, policies, products, and applicable regulations
Excellent problem solving, decision making, and critical and strategic thinking skills, as well as strong attention to detail and concern for data accuracy
Excel

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.