Client Support, Return Mail Processor (3 Month Contract)

?? Location: West Henrietta, NY
?? Pay Rate: $16.00 per hour
?? Schedule: Full-time, Onsite

Job Summary:

The Mail Operations / Data Entry Associate will work primarily independently to support daily mail handling and data entry tasks. This role involves processing return mail, logging information into internal systems, and preparing outgoing packages. The individual will also assist with related administrative and customer service functions to ensure smooth business operations and maintain strong client relationships.

Responsibilities:

Receive and log return mail daily into the designated system.

Prepare and organize outgoing mail packages for delivery.

Contact clients as needed to verify or update business addresses.

Ensure all interactions and resolutions adhere to policies and procedures.

Deliver quality service to clients via phone, email, chat, and other communication channels.

Develop and maintain a working knowledge of relevant systems, including HRIS, Salesforce, Flex, and ORS.

Perform data entry tasks accurately and efficiently while maintaining prioritization and organization.

Assist with additional administrative and data-related tasks as required.

Lift and move materials weighing up to 10–20 pounds as needed.

Qualifications:

High school diploma or equivalent required.

Previous experience in mailroom operations, data entry, or administrative support preferred.

Strong attention to detail and organizational skills.

Ability to work independently and manage time effectively.

Basic computer proficiency and familiarity with data entry systems or CRMs (Salesforce experience a plus).

Excellent communication and customer service skills.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.