Job Title: Repair Technician
• Location: Union City, CA. 94587
• Great Pay to UP to $28/HR.

Immediate need for Repair Technician seeking to work in the Medical Devices/Surgical Tools field. The Repair Technician works under the general supervision of the department supervisor and Manager and is responsible for repair and conducting evaluations on customer owned products. This role demonstrates clear knowledge of quality processes, especially working within an ISO 13485 and FDA regulated environment. Ideally looking for someone with Bilingual Spanish language skills to communicate with the Latin America market.

The role requires the ability to solve problems, have strong bilingual skills (English and Spanish) to communicate with Latin America, handle multi-tasking, and exhibit strong time management skills, in order to meet deadlines while maintaining compliance with all company policies and procedures.

JOB FUNCTIONS:

1. The Repair Technician will repair, inspect, and conduct preventive maintenance of surgical systems and equipment.

2. Create and provides customer service and accurate quotations for repairs of their products.

3. Completes records of repairs and performs data entry for medical devices and follows the Repair procedure.

4. The Repair Technician performs inspections of repairs in the Returns area and follows applicable procedures (Repair, RGA, Complaints).

5. Performs routine review of repairs to determine if a complaint should be generated and whenever applicable, works as - or with, the investigator to determine the root cause of the complaint.

6. The Repair Technician performs routine testing of medical devices to replicate device complaints and whenever applicable, works as - or with, the investigator to determine the root cause of the complaint.

7. Reviews device master records, history records and other quality-related documents for accuracy and completeness.

8. Act as the liaison technical service professional and interact with workshops, customer service providers, hospital operating room supervisors, nurses, doctors, purchasing and biomedical technicians.

9. The Repair Technician troubleshoots and repairs surgical tables and related equipment in-house and if needed at customer site.

10. Complete service forms for hospitals through company established systems.

11. Assist in coordinating and administering the flow of technical services for each service call.

12. Follows up with customers, contracted field service, sales and marketing personnel over matters about part orders and additional orders with technical information.

Medical Devices and Supplies company. Great benefits. Apply for this position as a Repair Technician today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.