Job ID: 1801643
Reference Code: KI-Remote-Telesales Agent (215 or 240)
Job Summary
We are seeking Remote Telesales Agents with an active Florida 2-15 or 2-40 Health Insurance License, or an equivalent Georgia health insurance license, to support a high-volume Open Enrollment telesales program. This is a 100% remote, temporary opportunity for candidates who reside in Florida or Georgia and enjoy helping customers understand health insurance options.
As a Remote Licensed Health Insurance Telesales Agent, you will handle primarily inbound sales calls, guide customers through plan options, and support compliant enrollments. This role is ideal for motivated sales professionals who are comfortable in a fast-paced call center environment and want to put their health insurance license to work during a busy enrollment season.
Candidates will join a supportive remote team with structured training, clear performance expectations, and leadership focused on helping agents succeed. This opportunity offers competitive hourly pay, bonus potential, valuable Open Enrollment experience, and the chance to build skills in a high-demand insurance environment.
Key Responsibilities
- Handle primarily inbound health insurance telesales calls, with some outbound follow-up as needed.
- Educate customers on available health insurance plans, benefits, eligibility, and enrollment options.
- Recommend plan solutions based on customer needs while following compliant sales scripts and procedures.
- Complete enrollment applications and accurately document all customer interactions.
- Cross-sell eligible products when appropriate and aligned with customer needs.
- Meet or exceed sales goals, quality standards, attendance expectations, and performance metrics.
Compensation and Benefits
- English Licensed Agents: $21.00 per hour.
- Bilingual Spanish or Creole Licensed Agents: $23.00 per hour.
- Performance-based bonuses available.
- 100% remote work arrangement.
- Must reside in Florida or Georgia.
- Temporary assignment through December 2026.
- Upcoming training class is scheduled for September 10.
- Training schedule is Monday through Friday, 9:00 AM to 5:30 PM EST.
- Attendance during training is mandatory, and no time off will be approved during training.
- Work schedules fall within operating hours of 8:00 AM to 9:00 PM EST.
- Evening, weekend, and holiday shifts are required.
- Schedules are assigned based on business needs, and weekly schedule changes should be expected.
- Candidates cannot select their shift.
- During peak Open Enrollment, occasional hours beyond 9:00 PM may be required.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Handle inbound telesales calls and customer follow-up in a remote call center environment.
- Educate customers on health insurance plan options and complete compliant enrollments.
- Follow approved scripts, enrollment procedures, and documentation requirements.
- Achieve sales, service, quality, and productivity goals.
- Active Florida 2-40 or 2-15 Health Insurance License, or equivalent Georgia health insurance license.
- High School Diploma or GED required.
- 1 to 2 years of relevant customer service, telesales, call center, or insurance-related experience preferred for success in the role.
- Strong communication skills with the ability to explain health insurance information clearly and professionally.
- Comfortable working in a sales-driven call center environment.
- Strong computer navigation, typing, and data entry skills.
- Ability to work independently, stay organized, and remain productive in a remote environment.
- Must successfully complete background screening, fingerprinting, and required training.
- Must understand that the health insurance license will be held during the duration of the assignment, meaning agents may not sell insurance outside of this assignment while employed.
Preferred Qualifications
- 1 or more years of commissioned or bonus-based sales experience.
- 1 or more years of call center experience.
- 1 or more years of health insurance experience.
- Bilingual Spanish or Creole language skills.
- Excellent time management and multitasking abilities.
- Self-motivated approach with a strong interest in helping customers choose appropriate health coverage.