Job ID: 1799955
Reference Code: KS-Remote-FHA/VA Claims Analyst
Job Summary
We are seeking a Remote Mortgage Claims QA Analyst to support quality assurance for FHA, VA, USDA, CWCOT, and Supplemental foreclosure claims. This direct hire opportunity is ideal for a mortgage servicing professional with strong foreclosure claims experience, excellent attention to detail, and a commitment to compliance and accuracy.
This role offers a fully remote work environment with company-provided equipment, a collaborative mortgage servicing team, and the opportunity to make a direct impact on claims quality, investor compliance, and operational efficiency. You will work with experienced leadership and cross-functional teams in a fast-paced environment that values accuracy, teamwork, process improvement, and professional growth.
Key Responsibilities
- Perform comprehensive quality assurance reviews of FHA, VA, USDA, CWCOT, and Supplemental foreclosure claims prior to submission.
- Validate loan data, claim calculations, reconciliations, advances, recoverable balances, and supporting documentation.
- Identify and resolve discrepancies, documentation gaps, calculation errors, and compliance concerns before claims are filed.
- Conduct internal QA audits, track findings, maintain production records, and support ongoing quality standards.
- Partner with claims processors, servicing teams, and leadership to improve workflow efficiency and claims accuracy.
- Research documentation requests, agency inquiries, and claim trends to recommend process improvements.
Compensation and Benefits
- Salary: $52,000 annually.
- Job Type: Direct hire.
- Work Arrangement: 100% remote.
- Equipment: Company-issued equipment provided.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Review foreclosure claims for accuracy, completeness, documentation support, and compliance with agency and investor guidelines.
- Reconcile advances, validate claim calculations, and confirm recoverable balances prior to filing.
- Conduct QA audits, document findings, and support claims quality improvement initiatives.
- Collaborate with mortgage servicing, claims, and leadership teams to meet turnaround expectations and improve workflows.
- High School Diploma or equivalent required.
- 3 or more years of experience with FHA foreclosure claims, VA foreclosure claims, USDA foreclosure claims, Supplemental foreclosure claims, claims QA/QC testing, or claims filing.
- Strong knowledge of mortgage servicing practices and the foreclosure claims lifecycle.
- Thorough understanding of foreclosure processes and applicable FHA, VA, USDA, investor, and regulatory guidelines.
- Strong analytical, reconciliation, and problem-solving skills with exceptional attention to detail.
- Proficiency with Microsoft Excel and Word.
- Strong organizational, communication, time management, and documentation skills.
- Ability to work independently in a remote environment while maintaining confidentiality, accuracy, and data integrity.
Preferred Qualifications
- Prior Quality Assurance experience reviewing FHA Part B, CWCOT, and VA foreclosure claims.
- Extensive hands-on FHA claims processing experience.
- Experience using LPS/MSP or a similar mortgage servicing platform.
- Background supporting claims audits, agency inquiries, documentation research, or process improvement initiatives.