Receptionist / Switchboard Job Description
Pay Rate: $17.00 – $20.00 per hour
Work Location: Anoka, MN 55303
Dress Code: Business Casual

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Position Overview
This position provides front-desk and switchboard support by greeting visitors, assisting with sign-in, and answering and routing incoming calls from across the United States. The ideal candidate is professional, friendly, outgoing, and comfortable working with computers and office systems.
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Qualifications (Education, Experience & Certifications)
• High School Diploma or equivalent required
• Minimum of one (1) year of prior switchboard or receptionist experience
• Job Title: Receptionist and Switchboard
• Computer knowledge and basic technical proficiency required
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Knowledge, Skills & Abilities
• Excellent organizational and communication skills
• Strong customer service skills
• Proficiency with Microsoft Office Suite, particularly Word and Excel
• Ability to work flexibly and collaboratively in a team environment
• Professional demeanor with strong interpersonal skills
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Working Conditions, Mental & Physical Demands
• Office environment with adequate lighting, ventilation, and normal temperature and noise levels
• Work assignments are varied and require the ability to interpret and apply instructions and information
• Primarily sedentary role with some walking, standing, bending, reaching, and light lifting
• Ability to lift and carry items weighing up to 10 lbs (e.g., papers, files, small office materials)
• Moderate dexterity required, including use of a keyboard, calculator, and basic office tools
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Responsibilities
Position Profile:
Provides exceptional service to the business by greeting and assisting visitors and answering and transferring incoming calls nationwide.
Job Duties & Responsibilities:
• Greet visitors and provide front-desk assistance
• Assist visitors and temporary employees with sign-in and badge distribution
• Answer and transfer incoming calls from across the United States
• Schedule and coordinate meeting room usage
• Update and maintain company phone lists, speed dial lists, company calendar, and Brag Board
• Update automated messaging systems daily
• Perform light administrative and PC support duties as needed
• Assist Administration and other teams with tasks such as labeling envelopes and compiling manuals
• Order, maintain, and distribute promotional items for the Promotional Store
• Participate in company and community service events
• Act as a role model for company Vision, Values, and Mission
• Build and maintain professional relationships with customers and internal teams
• Perform additional duties as assigned



Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.