Compensation and Benefits
Pay rate: $20.00 per hour.
Job type: Contract/Temporary with temp-to-perm potential.
Location: Orlando, FL 32819, Dr. Phillips area.
Schedule: Monday through Thursday, 7:30 AM to 3:30 PM, and Friday, 7:30 AM to 2:30 PM.
Dress code: Scrubs preferred, or professional attire. No jeans or inappropriate casual attire.
If hired permanently after 90 days, benefits include 10 vacation days, 5 sick days, paid holiday time, $300 insurance stipend, 2 pairs of embroidered scrubs, supplements at cost, and IV therapies at cost.
After one year of employment, benefits include 401(k), 401(k) matching, and eligibility for a monthly production bonus if collections exceed $130K.
This Front Desk Receptionist role is ideal for a candidate with strong medical office front desk experience, excellent customer service skills, and the ability to create a polished, welcoming experience for patients.
This office offers a professional, patient-focused environment with a supportive team and leadership that values reliability, organization, and a high standard of service. The schedule provides consistent daytime hours, and candidates who are successful in the role may have the opportunity to transition into a permanent position with additional benefits after hire. Candidates located close to the Dr. Phillips area are strongly preferred due to commute considerations.
Key Responsibilities
- Greet patients warmly and provide a professional, welcoming front desk experience.
- Answer and manage multi-line phone systems using strong phone etiquette and customer service skills.
- Schedule, confirm, and manage patient appointments accurately and efficiently.
- Perform data entry and front desk administrative work using Mac-based systems.
- Support daily office operations including filing, faxing, mailing, copying, and supply organization.
- Maintain a clean, organized, and professional reception area.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage front desk reception duties in a healthcare or medical office setting.
- Coordinate patient scheduling, phone coverage, and appointment management.
- Perform accurate data entry and administrative support tasks.
- Help maintain an organized, professional, and patient-focused office environment.
- Minimum 2 years of front desk experience in a medical office is required.
- Strong customer service experience and professional communication skills are required.
- Experience answering and managing multi-line phone systems is required.
- Proficiency with Mac computers is required.
- Strong typing skills, organization, and attention to detail are required.
- Ability to multitask, prioritize, and stay composed in a fast-paced healthcare office.
- Professional appearance and demeanor are required.
- Candidates should live within a reasonable commute of the Dr. Phillips area of Orlando.
Preferred Qualifications
- Experience with MD-HQ is preferred.
- Prior experience in a cash-pay, specialty medical, wellness, or high-touch patient service environment is a plus.
- Scrubs are preferred for daily work attire.