Position: Receptionist
Location: West Nashville (off Charlotte Pike)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (Onsite)
Pay Rate: $18.00/hour
Employment Type: Temp-to-Hire

Position Overview

Our Receptionists/Office Assistants are often the first point of contact for clients, making them essential members of our team. This role requires handling a high volume of inbound calls (100+ per day), demonstrating empathy, and ensuring each caller is connected with the appropriate team member. You will also assist with general administrative tasks to support smooth daily operations.

Key Responsibilities
Answer and manage a high volume of inbound calls (100+ daily)
Route calls accurately and efficiently to appropriate departments
Provide excellent customer service with a professional and empathetic approach
Respond to client inquiries and provide basic information as needed
Perform general administrative and office support tasks
Maintain a positive and professional demeanor in a fast-paced environment

Qualifications
Strong communication skills (verbal and written)
Ability to multitask and stay organized in a high-volume setting
Customer-focused mindset with a high level of empathy and professionalism
Basic computer skills and familiarity with office equipment
Ability to handle stressful situations calmly and effectively
Physical & Work Requirements
Prolonged periods of sitting and/or standing (up to 7 hours per day)
Frequent use of hands for operating office equipment (computer, phone, etc.)
Ability to communicate effectively via phone for extended periods
Must be able to walk up and down stairs (no elevators in a 2-story building)
Ability to maintain focus, multitask, and make decisions in a fast-paced environment
Regular, reliable attendance during standard working hours (40-hour workweek; additional hours may be required)
Work environment noise level is moderate to loud

Work Environment & Equipment
Use of standard office equipment, including computer, multiple monitors, phone system, printer, scanner, and fax
Growth Opportunities

We are committed to developing our team and offer growth and leadership opportunities. We proudly promote from within.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.