A car dealership in Carlsbad is seeking a Receptionist as the first point of contact for our customers and visitors, you’ll play a crucial role in creating a welcoming and exceptional experience.
Greeting customers and visitors warmly and determine the nature of their visit.
Handle reception duties as required. Provide basic information to callers who have general questions.
Greet customers/visitors and determine the nature of their visit.
Direct customers to the correct department; notify the appropriate person that a customer/visitor is waiting.
Assist with random calls
Keep the reception area clean, organized, and visually appealing for visitors.
Follow up and help Sales Consultants in the CRM
Offer refreshments and ensure customers are comfortable while waiting.
Direct customers to the appropriate department and promptly notify relevant staff of their arrival.
Perform administrative tasks.
Monitor the Next-Up station and sales floor traffic.
Maintain and update Sales License Boards and sales license expiration spreadsheets.
Ensure showroom floor and adjacent offices comply with NPI (Non-Public Information) standards.
Provide administrative support to sales management and staff.

Qualifications:

2-3 years of customer service experience.
A proven commitment to exceptional customer service.
Proficiency in Microsoft Excel and Word, with strong computer skills.
Ability to work independently and make sound decisions.
Strong verbal and written communication skills.
A professional appearance and demeanor.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.