The Quality Manager is responsible for leading quality assurance and control in a high-volume distribution environment supporting DIY retail, OEM, and wholesale manufacturing. This role ensures products meet internal specifications, customer expectations, and regulatory standards, while partnering closely with Engineering and Sourcing to drive supplier quality and continuous improvement.
This role is paying between $90,000 and $100,000 annually with the possibility of additional bonus based on performance.
Quality Oversight: Manages quality across inbound, in-process, and outbound product flows, ensuring adherence to performance, appearance, and dimensional standards.
Supplier Quality: Develops and leads supplier quality programs including audits, scorecards, trend analysis, and corrective actions to improve supplier conformance and product reliability.
Issue Resolution: Investigates product complaints, returns, and field failures to determine root causes and implement corrective and preventive actions (CAPAs).
Compliance and Inspection: Ensures compliance with applicable standards, maintains traceability procedures, and supports recall readiness for regulated or high-risk products.
Training and Leadership: Provides training on inspection procedures and defect identification, leads quality team development, and supports new product onboarding with appropriate inspection plans.
Systems and Tools: Maintains accurate records of inspections and non-conformances using ERP/WMS systems, and leverages quality tools such as RCA, 5 Whys, and Fishbone diagrams.
Cross-functional Collaboration: Works closely with Operations, Engineering, and Supply Chain to resolve issues quickly, prevent recurrence, and enhance customer satisfaction.
Qualifications: Requires a bachelor’s degree (or equivalent experience) in Quality, Engineering, or a related field, and 5+ years of quality management in a manufacturing or distribution environment. Preferred experience includes plumbing or building materials, ISO environments, international supplier management, and certifications such as Six Sigma, Lean, or ASQ.
Work Environment: Based in a distribution center and quality lab, with regular warehouse presence and occasional domestic and international travel for audits and product onboarding.
Success Profile: A strong candidate brings analytical thinking, attention to detail, hands-on leadership, and a collaborative, results-driven approach to managing complex quality operations in a dynamic, multi-channel business.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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