We’re Hiring: Public Insurance Adjuster – Franklin, TN

Are you passionate about helping people through complex property insurance claims? We are looking for a skilled, detail-oriented, and client-focused Public Insurance Adjuster to join our growing team in Franklin, TN — a vibrant community known for its charming downtown, welcoming atmosphere, and high quality of life. This is a Direct Hire role with a competitive salary and an exciting mix of fieldwork, client advocacy, and administrative responsibilities.

Key Responsibilities:

• Advocate for residential and commercial policyholders in property loss claims.
• Assess and document property damage on-site, including compiling detailed inventories.
• Interpret insurance policy language to determine claim coverage.
• Negotiate with insurance company adjusters to secure fair settlements for clients.
• Assist clients in recreating lost inventories using photos, physical evidence, and vendor visits.
• Prepare reports and track claims using Excel, inventory software, and Salesforce.
• Deliver excellent customer service from initial contact through claim resolution.
• Coordinate insurance proceeds and track disbursements.
• Travel to loss sites and vendor locations (some overnight travel required).
• Support special projects and help improve internal claims processes.

What We’re Looking For:

• Strong communication and negotiation skills.
• Customer-first mindset with professionalism and empathy.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficiency in Microsoft Excel; experience with CRM systems (Salesforce preferred).

Preferred Experience:

• Prior experience as a public adjuster or representing policyholders.
• Familiarity with Personify, NOAH, or similar AMS systems.
• Background in HVAC, general contracting, construction, or home inspection is a plus.

Why Join Us?

This role is ideal for someone who enjoys investigative work, client interaction, and advocating for fair outcomes. If you’re ready to make a real difference while building a meaningful career in insurance adjusting — and want to enjoy all that Franklin’s thriving community has to offer — we want to hear from you!

Apply today to join our team!



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.